Customers express frustration over late deliveries, missing items, poor customer service, and fraudulent transactions with Swiggy. Many complaints about unresponsive customer support, difficulty in reaching delivery partners, and lack of refunds for undelivered or spoiled food items.
Source: Trustpilot Reviews of SwiggyStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Explore Swiggy's customer feedback analysis on delivery, service, and food quality issues to enhance your business strategy.
Worst company ever.. delivery Missing items & then deny to refund customer's hard earned money
So many time delivery boys were rude.... Already deleted swiggy app...now i am using zomato❤️🔥
Worst service ever you never get the order on time
Zomato is better than swiggy...worst service by swiggy .. items will be missed
Apart from worst service, I was cheated by swiggy by not delivered the food and not refunded the money. Swiggy is a cheating app, don't use it.
Delivery boy not delivered food and customer care not supported and money is not refund 😤😔
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