Mixed Customer Feedback for Swiggy App: Fast Delivery, Some Issues
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Swiggy Feedback Analysis Report: Insights & Improvements

Mixed Customer Feedback for Swiggy App: Fast Delivery, Some Issues

The reviews for 'Swiggy Food, Grocery & Dineout' app are mixed. Customers appreciate the fast delivery and good service. However, some users have faced issues with customer support and order accuracy. The app is praised for its convenience and variety of options, but it also receives criticism for lack of responsiveness from some restaurants. Overall, the app seems to offer a satisfactory experience to customers.

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  • Restaurant Owners
  • Food Industry Analysts
  • Customer Service Managers
  • App Developers
  • Marketing Professionals

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very fast delivery I am happy from these app

    Sentiment
    • Positive
    Content
    • Fast Delivery Service
    Apr 04, 2024

  • เคฌเคนเฅเคค เคนเฅ€ เค…เคšเฅเค›เคพ เค•เคพเคฎ เคนเฅˆ

    Sentiment
    • Positive
    Content
    • Quality of Service
    Apr 02, 2024

  • Swiggy's latest advertizements are so racist.

    Sentiment
    • Negative
    Content
    • Delivery-related Feedback
    Mar 20, 2024

  • Order issues, return policy is world. There support team is evading my concern telling wait for 6 hours again and again.

    Sentiment
    • Negative
    Content
    • Customer Support Experience
    Mar 19, 2024

  • เคเค• เค—เคพเค‚เคต เคฎเฅ‡เค‚ เคกเคฟเคฒเฅ€เคตเคฐเฅ€ เคจเคนเฅ€เค‚

    Sentiment
    • Negative
    Content
    • Delivery-related Feedback
    Mar 07, 2024

  • เคฐเคพเคœเคธเฅเคฅเคพเคจ เคธเฅ‡ เคฌเฅ‹เคฒ เคฐเคนเคพ เคนเฅ‚เค เคนเฅˆเคฒเฅ‹ เคธเคฐ เค•เฅเคฏเคพ เค†เคช

    Sentiment
    • Positive
    Content
    • Order-related Concerns
    Feb 29, 2024
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Sentiment Analysis (of 30 reviews)
43 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Swiggy Food, Grocery & Dineout based on online reviews collected from Google Play. The analysis helps Restaurant Owners, Food Industry Analysts, Customer Service Managers, App Developers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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