Swatch customers express frustration with poor customer service, delivery issues, and product quality. Some report long wait times and disrespectful treatment at Swatch stores. Others mention problems with watch accuracy and difficulty obtaining replacement parts. There are also complaints about the limited availability of certain watch models. However, a few customers have positive experiences with Swatch's free replacement service and helpful staff in specific stores.
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AprÚs avoir perdue ma montre dans la mer achetée il y a 1 an et demi et plusieurs échanges avec SWATCH, ils n'ont pas souhaité effectuer de geste commercial sur une nouvelle montre. C'est dommage que les process soit aussi strict...Du coup plus de montre suite à un défaut de leur part sur le bracelet, et plus assez d'argent pour en acheter une nouvelle :(
Wonder How a worldwide company like Swatch can have such a poor customer service Been waiting for my issue to get solved for a week. They tell you someone will call you back. NothingNo way that company stars for longUnfortunately i cannot give 0 star
Ho acquistato online sul sito della Swatch e due giorni fa finalmente Ăš arrivato Swatch NEON TO THE MAX PAY! SB06J101-5300 , purtroppo ho scoperto che la banca Unicredit non rientra tra le banche che offrono il servizio di pagamento pay, a questo punto prendevo il modello base.
Der Kundenservice des Herstellers ist schnell und freundlich. Bei der Ihr meiner Tochter ist der Stift gebrochen. Innerhalb von wenigen Tagen haben wir die Ersatzteile kostenlos bekommen, sogar in mehrfacher Ausfertigung. Super gut đ
horrible customer service. I did receive a bat watch, and they refused to give me a refund. - even ignoring european law. Now i need to sue them for a 150 euro watch. Its ridiculous. Never ever will I buy watch from them.
WAARSCHUWING: niet bestellen bij Swatch.com!!!!Een mooi horloge besteld voor de verjaardag van mijn kleinkind. Echter is het horloge niet binnengekomen binnen de, op website vermelde, leveringstijd. Na 5 dagen maar even gemaildâŠ.geen reactie. Twee dagen later opnieuw gemaild, opnieuwâŠ..geen reactie. Twee dagen later tweemaal geprobeerd om met het genoemde telefoonnummer te bellen, echterâŠâŠniet bereikbaar. Opnieuw een mail gestuurd met de vraag waar de reeds betaalde horloge blijft, opnieuwâŠ..geen reactie. Nu nog steeds geen enkele reactie ontvangen, ⏠65.95 uitgegeven voor een horloge die ik nooit heb ontvangen. WAARDELOOS!!!!Hoe ga ik dit mijn kleinkind uitleggen??!!
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