Mixed Reviews for Sushi GO: Slow Service and Average Food
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Mixed Reviews for Sushi GO: Slow Service and Average Food

Sushi GO Review Analysis: Insights for Improvement

6 Raffles Blvd, #02-277 Marina Square, Singapore 039594

Sushi GO offers average food with long waiting times. The robot service is slow and one even broke down. The 10% service charge is not justified. Despite this, the interior decor is appealing and the staff are friendly. The restaurant has a kid-friendly atmosphere. The service is slow and disappointing, with orders taking a long time to be prepared and served.

Source: Google Business Reviews of Sushi-GO (Marina Square)

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Customer Feedback Analysis of Sushi-GO (Marina Square)

Uncover the truth behind Sushi GO's customer feedback. Dive into service, quality, and more for strategic insights.

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Popular Phrases (limited preview)
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  • To wait 30mins for a bowl of soba when restaurant is 1/4 full is not acceptable.

    Sentiment
    • Negative
    Content
    • Waiting Time

  • Quick service and not bad food choices. Clean and comfy environment with robot belt service

    Sentiment
    • Positive
    Content
    • Service Speed

  • Nice sushi n quick food service.

    Sentiment
    • Positive
    Content
    • Service Speed

  • Food was very good. Variety of mentaiko sushi options. Love it. However, the food did take quite some time to be ready and served.

    Sentiment
    • Positive
    Content
    • Service Speed

  • Attentive staff and fast delivery of orders!

    Sentiment
    • Positive
    Content
    • Staff Attitude

  • Wonderful lunch great service staff Jessica 👍

    Sentiment
    • Positive
    Content
    • Staff Attitude
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20 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Sushi-GO (Marina Square) based on online reviews collected from Google Business. The analysis helps Restaurant Managers, Customer Service Analysts, Food & Beverage Consultants, Marketing Professionals, Hospitality Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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