Mixed Reviews on SurgeTrader's Platform Migration Process and Customer Service
  • 72 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
SurgeTrader Feedback Analysis: Insights and Trends

Mixed Reviews on SurgeTrader's Platform Migration Process and Customer Service

Mixed reviews of SurgeTrader's platform migration process and customer service. While some praised the support team's responsiveness, others criticized delays in receiving log-in credentials and perceived platform issues. Concerns about transparency and trustworthiness were raised, with some users questioning the firm's legitimacy. Positive feedback highlighted excellent customer service experiences and trust in the company's reliability.

Best for
  • Financial Analysts
  • Customer Experience Managers
  • Risk Management Professionals
  • Trading Platform Developers
  • Regulatory Compliance Officers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
23 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Great support by agent Brad Newman

    Great support by agent Brad Newman, very professional, Surge is doing what needs to be done for their traders.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 16, 2024
  • Fantastic customer support

    Fantastic customer support, very friendly staff, 100% payout to traders and lots more.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 15, 2024
  • Brad Newman was quick and very helpful…

    Brad Newman was quick and very helpful in helping get my account set up.

    Sentiment
    • Positive
    Content
    • Account Setup and Login Issues
    Apr 09, 2024
  • Great Customer Service

    Noah Fulop on Instagram supoort helped me with my question almost instantly. Thank you.

    Sentiment
    • Positive
    Content
    • Technical Support Effectiveness
    Apr 07, 2024
  • Quick reaponses

    I got delayed in getting my credentials but Brad Newman quickly helped me solve the issue. Awesome service!

    Sentiment
    • Positive
    Content
    • Account Setup and Login Issues
    Apr 06, 2024
  • At first it was difficult getting…

    At first it was difficult getting logged back into the new site and platform but Brad Newman at the support desk really helped out.

    Sentiment
    • Positive
    Content
    • Account Setup and Login Issues
    Apr 05, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
25 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
23 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: DiversyFund Customer Feedback Analysis
    Trustpilot Reviews 83
  2. Uprova Loan Feedback Report: Mixed Customer Insights
    Trustpilot Reviews 87
  3. Unveil Trader Sentiments: Take Profit Trader Customer Feedback Analysis
    Trustpilot Reviews 78
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for SurgeTrader  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Risk Management Professionals, Trading Platform Developers, Regulatory Compliance Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.