Mixed reviews for StepBet: While some users praise the app's motivational aspect, easy customer service, and helpful refund policies, others complain about syncing issues, delays in payouts, and poor responses from support. Despite the positive impact on users' physical activity levels and weight loss goals, there are concerns about high fees, slow payouts, and lack of responsiveness in critical situations.
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I’ve so enjoyed participating in Step Bets and the extra incentive to keep moving throughout the day.
I also had an issue with my account and their customer service team was so easy to work with and Alexia solved my issue super quickly!
I love step bet!
Sentiment
Positive
Content
Customer Service Experience
Apr 18, 2024
Great app
Stepbet has helped me stay active. It's fun meeting your goals and having motivation along the way. Customer support is great! Highly recommend this app!
Sentiment
Positive
Content
Motivation and Accountability
Mar 30, 2024
Fun, Motivating App
Want to get moving and can’t get motivated? Try Stepbet! You will get hooked on the fun of walking and you can make a few bucks while doing it. I needed an app that would get me moving every day and this one did the trick!
Sentiment
Positive
Content
Motivation and Accountability
Mar 21, 2024
StepBet Review
I enjoy StepBet a lot. It would be better if I made a bit more money from the competitions.
Sentiment
Positive
Content
Payment and Payout Concerns
Mar 18, 2024
Love it
I’ve had this app since 2019 I’ve had very good experience. Anytime I have a problem I can reach out to support and they quickly resolve my problem.
Sentiment
Positive
Content
Customer Service Experience
Mar 14, 2024
Steals your money
Makes up a million reasons not to pay you out. The run around to just get your money back out. Save your time and money.
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for StepBet: Walk, Get Active, Win based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, Customer Experience Specialists, Market Researchers, Digital Marketers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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