Mixed Reviews on StepBet: Motivational but Flawed App
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Mixed Reviews on StepBet: Motivational but Flawed App

StepBet Feedback Analysis: Drive Strategic Improvements

Mixed reviews for StepBet: While some users praise the app's motivational aspect, easy customer service, and helpful refund policies, others complain about syncing issues, delays in payouts, and poor responses from support. Despite the positive impact on users' physical activity levels and weight loss goals, there are concerns about high fees, slow payouts, and lack of responsiveness in critical situations.

Source: App Store Reviews of StepBet: Walk, Get Active, Win

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Customer Feedback Analysis of StepBet: Walk, Get Active, Win

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Custom Date - May 18, 2025
Popular Phrases (limited preview)
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  • Amazing App & Incredible Customer Service

    I’ve so enjoyed participating in Step Bets and the extra incentive to keep moving throughout the day.

    I also had an issue with my account and their customer service team was so easy to work with and Alexia solved my issue super quickly!

    I love step bet!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 18, 2024
  • Great app

    Stepbet has helped me stay active. It's fun meeting your goals and having motivation along the way. Customer support is great!
    Highly recommend this app!

    Sentiment
    • Positive
    Content
    • Motivation and Accountability
    Mar 30, 2024
  • Fun, Motivating App

    Want to get moving and can’t get motivated? Try Stepbet! You will get hooked on the fun of walking and you can make a few bucks while doing it. I needed an app that would get me moving every day and this one did the trick!

    Sentiment
    • Positive
    Content
    • Motivation and Accountability
    Mar 21, 2024
  • StepBet Review

    I enjoy StepBet a lot. It would be better if I made a bit more money from the competitions.

    Sentiment
    • Positive
    Content
    • Payment and Payout Concerns
    Mar 18, 2024
  • Love it

    I’ve had this app since 2019 I’ve had very good experience. Anytime I have a problem I can reach out to support and they quickly resolve my problem.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 14, 2024
  • Steals your money

    Makes up a million reasons not to pay you out. The run around to just get your money back out. Save your time and money.

    Sentiment
    • Negative
    Content
    • Payment and Payout Concerns
    Feb 22, 2024
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Sentiment Analysis (limited preview)
26 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for StepBet: Walk, Get Active, Win based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, Customer Experience Specialists, Market Researchers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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