Mixed Customer Feedback for Starbucks
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    • Customer Experience Analyst
    • Market Researcher
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Mixed Customer Feedback for Starbucks

Starbucks Feedback Analysis: Unveil Customer Insights

Mixed reviews for Starbucks with complaints regarding customer service, hygiene standards, and product quality. Some customers praise the friendly service and certain drinks. Overall, concerns about cleanliness, pricing, and service consistency were highlighted.

Source: Trustpilot Reviews of Starbucks 

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Customer Feedback Analysis of Starbucks 

Explore Starbucks customer feedback analysis covering service, hygiene, product quality, and more for strategic insights.

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Custom Date - Dec 11, 2024
Popular Phrases (limited preview)
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Featured Content
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  • its amazing cafe but coffee beans was…

    its amazing cafe but coffee beans was not good

    Sentiment
    • Positive
    Content
    • Product Quality
    May 21, 2024
  • In der Plus City bei Linz ist der…

    In der Plus City bei Linz ist der mieseste Starbucks den es gibt. UnfÀhiges Personal, schlecht zubereitete GetrÀnke, lange Wartezeit, unfreundlich. Nach ein paar Versuchen, meiden wir dieses Abzockerlokal.

    Sentiment
    • Negative
    Content
    • Location Specific
    May 18, 2024
  • Digga in meinen gtrpnk waren eisstücke…

    Digga in meinen gtrpnk waren eisstĂŒcke und es war ein frapoticciono Digga da hat Schoko soße gefehlt und Lecks stocken echt scheise der in Lörrach bin suaer

    Sentiment
    • Negative
    Content
    • Product Quality
    May 17, 2024
  • Puyallup Fairgrounds Starbucks thievery.

    Just caught low level manager Steph at 9th Ave. Puyallup (across from Puyallup Fairgrounds) Starbucks trying to steal from me.

    Sentiment
    • Negative
    Content
    • Staff Behavior
    May 15, 2024
  • Rude Barista

    Rude Barista. I tried to ask a question about the special on the app. She shut the window on me

    Sentiment
    • Negative
    Content
    • Staff Behavior
    May 13, 2024
  • Excellent service

    I had the pleasure of being served by Mel and Siz at Starbucks, and they made my visit delightful. Their positive attitude and attention to detail truly stand out. Great experience!

    Sentiment
    • Positive
    Content
    • Staff Behavior
    May 13, 2024
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Sentiment Analysis (limited preview)
-68 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Starbucks  based on online reviews collected from Trustpilot. The analysis helps Brand Manager, Customer Experience Analyst, Market Researcher, Quality Assurance Manager, Business Strategist to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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