Mixed Customer Feedback for Starbucks
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Starbucks Feedback Analysis: Unveil Customer Insights

Mixed Customer Feedback for Starbucks

Mixed reviews for Starbucks with complaints regarding customer service, hygiene standards, and product quality. Some customers praise the friendly service and certain drinks. Overall, concerns about cleanliness, pricing, and service consistency were highlighted.

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Custom Date - Jul 14, 2024
Featured Content
  • its amazing cafe but coffee beans was…

    its amazing cafe but coffee beans was not good

    Sentiment
    • Positive
    Content
    • Product Quality
    May 21, 2024
  • In der Plus City bei Linz ist der…

    In der Plus City bei Linz ist der mieseste Starbucks den es gibt. Unfähiges Personal, schlecht zubereitete Getränke, lange Wartezeit, unfreundlich. Nach ein paar Versuchen, meiden wir dieses Abzockerlokal.

    Sentiment
    • Negative
    Content
    • Location Specific
    May 18, 2024
  • Digga in meinen gtrpnk waren eisstücke…

    Digga in meinen gtrpnk waren eisstücke und es war ein frapoticciono Digga da hat Schoko soße gefehlt und Lecks stocken echt scheise der in Lörrach bin suaer

    Sentiment
    • Negative
    Content
    • Product Quality
    May 17, 2024
  • Puyallup Fairgrounds Starbucks thievery.

    Just caught low level manager Steph at 9th Ave. Puyallup (across from Puyallup Fairgrounds) Starbucks trying to steal from me.

    Sentiment
    • Negative
    Content
    • Staff Behavior
    May 15, 2024
  • Rude Barista

    Rude Barista. I tried to ask a question about the special on the app. She shut the window on me

    Sentiment
    • Negative
    Content
    • Staff Behavior
    May 13, 2024
  • Excellent service

    I had the pleasure of being served by Mel and Siz at Starbucks, and they made my visit delightful. Their positive attitude and attention to detail truly stand out. Great experience!

    Sentiment
    • Positive
    Content
    • Staff Behavior
    May 13, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-68 Net Promoter
Score
Popular Topics (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Starbucks  based on online reviews collected from Trustpilot. The analysis helps Brand Manager, Customer Experience Analyst, Market Researcher, Quality Assurance Manager, Business Strategist to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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