Starbucks Covent Garden Feedback Analysis Report

Mixed Reviews for Starbucks Cafe near Covent Garden

Starbucks Cafe near Covent Garden receives mixed reviews with complaints about customer service, cleanliness, and limited menu options. Some customers praise the great location, atmosphere, and quality of drinks. However, others mention rude staff, slow service, and high prices. Overall, the cafe seems to have a polarizing reputation, with some positive and negative experiences shared by customers.

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  • Brand Consultants
  • Coffee Shop Owners

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Nice coffee but place smelt like unwashed flaps

    Sentiment
    • Positive
    Content
    • Ambience

  • المكان المرغوب بالعالم بالنسبه للقهوة بانواعها والسناك ايضا طبعا انا من عشاقه

    Sentiment
    • Positive
    Content
    • Menu Variety

  • I think it's just okay nothing special just normal starbucks cafe.

    Sentiment
    • None
    Content
    • Coffee Quality

  • שתיתי מוקה ושוקו טעים מאוד.

    Sentiment
    • Positive
    Content
    • Coffee Quality

  • 有一位中国店员，态度很差，业务能力很低，调制的饮品很难喝，并且偷工减料

    Sentiment
    • Negative
    Content
    • Customer Service

  • Не принесли кофе, пришлось взять чай

    Sentiment
    • Negative
    Content
    • Customer Service
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Sentiment Analysis (of 30 reviews)
13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Starbucks Coffee based on online reviews collected from Google Business. The analysis helps Restaurant Managers, Market Researchers, Customer Service Trainers, Brand Consultants, Coffee Shop Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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