SpotOn Customer Feedback: Emphasis on Exceptional Customer Service and Support
  • 72 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
SpotOn Feedback Analysis: Unlocking Customer Service Secrets

SpotOn Customer Feedback: Emphasis on Exceptional Customer Service and Support

SpotOn customers highlight exceptional customer service from representatives like Jason Kim, Shura Boz, Jonathan Smith, and Ivan Monroy. Positive feedback includes efficient service, knowledgeable support, and proactive problem-solving. However, some reviews mention issues with spam emails, lack of unsubscribe options, unexpected fees, and integration challenges, leading to dissatisfaction. Notably, reviews emphasize the importance of attentive and responsive customer service in their overall satisfaction with SpotOn.

Best for
  • Customer Service Managers
  • Product Managers
  • Business Analysts
  • Marketing Professionals
  • Sales Executives

Starting from $12, you can purchase this report to access from your inbox and Kimola account.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Here you can see the preview of this report containing the analysis of only 40 latest reviews.

Custom Date - Apr 21, 2024
Featured Content
  • Shout out!

    Shout out to Jonathan Smith and Katelyn Abbott for being attentive and having great customer service! Much deserved recognition to both.

    • Positive
    • Customer Service Excellence
    Mar 11, 2024
  • There were some issues when switching…

    There were some issues when switching to new system and Krystal fixed everything as soon as we noticed a problem

    • Positive
    • System Functionality
    Feb 23, 2024
  • Customer Service Always Amazing!

    We loved our experience and our customer service rep Cgris Jones was extremely helpful! SpotOn is SpotOn with their service!!

    • Positive
    • Customer Service Excellence
    Feb 22, 2024
  • Krystal and jon were great at helping…

    Krystal and jon were great at helping us integrate OLO to our company.

    • Positive
    • Integration Issues
    Feb 16, 2024
  • Jonathan Smith ROCKS!!

    Jonathan Smith ROCKS!!! Always down to help in whatever capacity he can!! He is super easy to work with, and our group appreciates him so much!!

    • Positive
    • Technical Support
    Feb 15, 2024
  • John Smith has been nothing but amazing…

    Jonathon Smith has been nothing but amazing and very attentive. He is always there when I need him to help me add, navigate, and or fix anything.

    • Positive
    • Technical Support
    Oct 30, 2023
  • See All Reviews
Sentiment Analysis
56 Net Promoter
Popular Topics
Similar Reports
  1. Trustpilot Reviews 68
  2. Trustpilot Reviews 73
  3. Trustpilot Reviews 68
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for SpotOn  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Managers, Business Analysts, Marketing Professionals, Sales Executives to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.