Spotify User Feedback: Rising Prices, Poor Service, and Technical Issues
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  • Who is this report for?
    • Music Industry Executives
    • Market Researchers
    • Digital Marketing Professionals
    • Customer Experience Managers
    • Business Strategists
Spotify User Feedback: Rising Prices, Poor Service, and Technical Issues

Spotify Feedback Report: Key Insights for Industry Leaders

Spotify users express dissatisfaction with rising prices, poor customer service, technical issues, excessive ads, and lack of value for the money. Many long-time subscribers are considering switching to alternative music streaming services due to the constant price increases and declining user experience.

Source: Trustpilot Reviews of Spotify 

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Customer Feedback Analysis of Spotify 

Uncover insights from Spotify feedback on prices, service, and tech issues to guide your business strategy.

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Custom Date - Dec 22, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Disappointing

    Another fee increase that can't be justified. Same old clunky interface. Lack of UX & outdated tech.

    Sentiment
    • Negative
    Content
    • Price Increase Complaints
    Apr 24, 2024
  • Appkpnto som inte fungerar

    Appen extremt krÄnglig att fÄ att fungera. Tappar bort kontot hela tiden och fÄr lÀgga in det pÄ nytt. PissedÄlig

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 19, 2024
  • Effing Perfect

    Effing perfect! Their DJ feature is my dream, I love this stuff! God damn Spotify just saved their platform. Spotify 4 life!

    Sentiment
    • Positive
    Content
    • Music Quality and Recommendations
    Apr 19, 2024
  • The system will recommend based on the…

    The system will recommend based on the genre I like, even if I like experimental music

    Sentiment
    • Positive
    Content
    • Music Quality and Recommendations
    Apr 12, 2024
  • Pubblicità ogni 3 minuti

    Spotify manda pubbilcita ogni 3 minuti đŸ˜ĄđŸ€ĄđŸ€Ź

    Sentiment
    • Negative
    Content
    • Ad Interruptions and Frequency
    Apr 10, 2024
  • Muchisimos anuncios

    Muchisimos anuncios, por lo menos 500 en un dia,me tienen hasta el pito el spotifai este

    Sentiment
    • Negative
    Content
    • Ad Interruptions and Frequency
    Apr 09, 2024
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Sentiment Analysis (limited preview)
-78 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Spotify  based on online reviews collected from Trustpilot. The analysis helps Music Industry Executives, Market Researchers, Digital Marketing Professionals, Customer Experience Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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