Solid-Merch: Quality, Speed, and Service Excellence in Merchandising
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Solid-Merch Feedback Analysis: Insight for Excellence

Solid-Merch: Quality, Speed, and Service Excellence in Merchandising

Solid-Merch is highly praised for its quality products, fast turnaround times, and excellent customer service. Customers appreciate the helpful and professional staff who go above and beyond to ensure satisfaction. The company offers a wide range of merchandising options, from vinyl to t-shirts, with customization and fast delivery being standout features. Despite a few isolated negative experiences, the majority of clients highlight Solid-Merch's reliability, affordability, and top-notch results.

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  • Marketing Managers
  • Product Development Specialists
  • Customer Experience Strategists
  • Merchandising Managers
  • Business Analysts

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Ordered custom band merchandise and was…

    Ordered custom band merchandise and was met with poor print quality and incorrect sizes. Customer service was slow to respond and unaccommodating when it came to rectifying their mistakes. A frustrating experience that tarnished our promotional efforts.

    Sentiment
    • Negative
    Content
    • Custom Merchandise Orders
    Jan 29, 2024
  • Ordered CDs in jackets- excellent…

    Ordered CDs in jackets- excellent quality work and an incredible price, delivered quickly. I will be back!

    Sentiment
    • Positive
    Content
    • Product Quality and Satisfaction
    Jan 28, 2024
  • Excellent Service

    We've done 3 vinyl projects with Solid, all 3 have been delivered ahead of schedule! Each time the records look and sound amazing. The process couldn't be easier. Have been recommending to everyone I know and will definitely use them again in the future!

    Sentiment
    • Positive
    Content
    • Vinyl Record Production
    Jan 20, 2024
  • Smooth Experience A+

    Smooth Experience. Came out great. Impressed.Was worried at first cause I found them from an instagram AD, but I would definitely order again.

    Sentiment
    • Positive
    Content
    • Ease of Ordering Process
    Jan 17, 2024
  • Final Product As I Had Hoped

    I am pleased with Solid-Merch's work on the vinyl version of my album. The final product sounds great, and the album cover and insert turned out as I had hoped.

    Sentiment
    • Positive
    Content
    • Product Quality and Satisfaction
    Jan 16, 2024
  • Worked with us every step of the way

    Worked with us every step of the way. Vinyl turned out amazing! Highly recommend!

    Sentiment
    • Positive
    Content
    • Vinyl Record Production
    Jan 14, 2024
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Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Solid-Merch  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Development Specialists, Customer Experience Strategists, Merchandising Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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