Soho Grand Hotel: Luxurious Ambience, Exceptional Service & Dog-Friendly Amenities
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Soho Grand Hotel: Luxurious Ambience, Exceptional Service & Dog-Friendly Amenities

Soho Grand Hotel Feedback Report: Insights & Reviews

310 W Broadway, New York, NY 10013, United States

Luxurious Soho Grand Hotel stands out for its exceptional service, trendy vibe, dog-friendly amenities, and upscale ambience. Guests praise the clean, comfortable rooms, top-notch staff, and elegant design. Some minor issues mentioned include noise levels in certain rooms and slow service at the bar. Overall, the hotel offers a wonderful experience with great value in a prime location for exploring SoHo and Lower Manhattan.

Source: Google Business Reviews of Soho Grand Hotel

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Customer Feedback Analysis of Soho Grand Hotel

Discover key insights from the Soho Grand Hotel Feedback Analysis. Unlock luxury service & dog-friendly amenities insights.

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Popular Phrases (limited preview)
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  • Truly a great hotel -- highly recommended. Elegant but not fussy. Professional, courteous, caring staff. Interesting neighborhood.

    Sentiment
    • Positive
    Content
    • Ambiance and Vibes

  • Jazz club area was phenomenal. Beautiful ambience, lovely live music, lighting. Great menu. One of the best spots.

    Sentiment
    • Positive
    Content
    • Dining Experience

  • Everyone here is amazing especially the Door staff, Daniel, Anthony, and Jose. great location. They always have fun stuff going on the bars great performances and events.

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • The doorman of this hotel is very disrespectful The one who work at the daytime at around 11:30 AM this morning I saw him he was talking so disrespectfully

    Sentiment
    • Negative
    Content
    • Staff Friendliness

  • Wonderful interior and bar but blatantly charge you for top shelf alcohol even if you ask for house.

    Sentiment
    • Negative
    Content
    • Dining Experience

  • Went for a rooftop event. Beautiful views and great people!

    Sentiment
    • Positive
    Content
    • Ambiance and Vibes
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Sentiment Analysis (limited preview)
73 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Soho Grand Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Experience Specialists, Market Researchers, Hospitality Consultants, Travel Bloggers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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