Sofitel Washington DC Lafayette Square: Mixed Reviews Highlight Location and Room Comfort
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Sofitel Washington DC Lafayette Square: Mixed Reviews Highlight Location and Room Comfort

Sofitel DC Lafayette Square: Uncover Guest Insights

806 15th St NW, Washington, DC 20005, United States

Mixed reviews of the Sofitel Washington DC Lafayette Square, with positive comments on location, staff friendliness, and room comfort contrasting with complaints about cleanliness, outdated decor, and hidden fees.

Source: Google Business Reviews of Sofitel Washington DC Lafayette Square

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Customer Feedback Analysis of Sofitel Washington DC Lafayette Square

In-depth Sofitel Washington DC Lafayette Square review analysis report covering various aspects of guest experiences.

Featured Content
  • Very nice rooms. Staff could not have been nicer. Hotel is in a great location to walk to restaurants, theaters and museums.Rooms: Very nice rooms.

    Sentiment
    • Positive
    Content
    • Room Quality and Maintenance
  • I enjoyed this hotel so much! It was very comfortable and relaxed during my entire week's stay. I highly recommend and it was in a great location close to historical landmarks, restaurants, and shopping.

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction
  • J鈥檃vais besoin d鈥櫭猼re dans un endroit o霉 je me sens un peu 脿 la maison et c鈥檈st ce que j鈥檃i trouv茅. J鈥檃vais mes rep猫res comme je le suis quand je suis de l鈥檃utre c么t茅 de l鈥橝tlantique.

    Sentiment
    • Positive
    Content
    • Room Quality and Maintenance
  • Le prix d'un 5 茅toiles avec le service d'une auberge de jeunesse. Sofitel est une superbe marque et il existe heureusement des Sofitel exceptionnels mais malheureusement pas celui-ci. L'emplacement est tr猫s bien.

    Sentiment
    • Negative
    Content
    • Value for Money
  • Rooms: The rooms and fitness center need to be renovated. They felt old and outdated.Walkability: Situated next to the National Mall and the White House.

    Sentiment
    • None
    Content
    • Room Quality and Maintenance
  • Rooms: supreme king nice size and very quietNearby activities: theaters and restaurants, smithsonian museumsWalkability: central location near white houseFood & drinks: nice bistro and breakfastNoteworthy details: nice decor, modern

    Sentiment
    • Positive
    Content
    • Amenities and Facilities
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Sentiment Analysis (limited preview)
30 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Sofitel Washington DC Lafayette Square based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Consultants, Market Researchers, Customer Experience Analysts, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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