Mixed Customer Feedback for Soda PDF: Ease of Use vs. Billing Concerns
Soda PDF Feedback Analysis: Insights and Trends
Mixed customer feedback for Soda PDF, with positive comments on ease of use and customer service, but negative reviews mentioning billing issues, lack of functionality, and difficulties in canceling subscriptions.
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I accepted the offer to help activate, but regretted it…
I accepted the offer to help activate my product, gave permission for KAI to access my computer. After checking my computer, he said it was in terrible shape and recommended Got Your Back Support. Would not take NO for an answer and kept hounding me about subscribing - apparently a second income for him. He never confirmed he had set up my new SODAPDF or other requests he said he would help with. Shut down our discussion, he hung up on me.
Sentiment
Negative
Content
Customer Service
Jul 20, 2024
AMAZING APPLICATION
AMAZING APPLICATION, THE TRUE LIMITS ARE YOUR IMAGINATION AND COMOUTER SPEED
Sentiment
Positive
Content
Product Functionality
Jul 19, 2024
Quick answer to my question
Quick answer to my question. Problem resolved immediately.
Sentiment
Positive
Content
Technical Support
Jul 18, 2024
WORST COMPANY EVER
WORST COMPANY EVER. Last year, i used their website just for one time and somehow, because of their complicated website which scams you, they charged me for 100 usd. I wrote them i don’t even know how and were since their customer service is non existing, i wrote to cancel and refund, they never refunded but i thought they at least cancelled my subscription ( i would do it myself but I CANT FIND HOW TO CANCEL ) now i got charged again, no e-mail, phone number as well scam…. Don’t go near them.
Sentiment
Negative
Content
Subscription and Refund
Jul 17, 2024
A ripoff
I was unable to engage chat and could not get the editing feature to work on my MacBook. Could also not get a refund. Pure junk and a ripoff!
Sentiment
Negative
Content
Technical Support
Jul 06, 2024
Great product
Great product, great customer service. Highly recommended.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Soda PDF based on online reviews collected from Trustpilot. The analysis helps Product Managers, Marketing Professionals, Customer Service Managers, Software Developers, Business Analysts to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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