Mixed Reviews Highlighting Ease of Use and Support Speed for Soda PDF
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Mixed Reviews Highlighting Ease of Use and Support Speed for Soda PDF

Soda PDF receives mixed reviews with customers praising the software's ease of use, quick support responses, and helpful staff. However, some users express concerns about hidden charges, confusing features, and pushy sales tactics. Overall, the software is commended for its reliability, value, and customer service, though improvements are needed in transparency and user-friendliness.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Awesome customer service

    Awesome customer service. Prompt and effective.

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 14, 2024
  • Staff were very helpful and polite

    Staff were very helpful and polite, must have received very good training.

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 14, 2024
  • Reliable

    Reliable, good features and simple to use all in a value package

    Sentiment
    • Positive
    Content
    • Software Functionality
    Aug 09, 2024
  • Quick response and for support solution…

    Quick response and for support solution to my request.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jul 31, 2024
  • Customer Service responded quickly and…

    Customer Service responded quickly and solved the issue.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jul 31, 2024
  • Accurate

    Accurate, timely answers to support questions.

    Sentiment
    • Positive
    Content
    • Technical Support
    Jul 26, 2024
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Soda PDF  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Support Managers, Marketing Professionals, User Experience Designers, Software Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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