User Experiences and Feedback on Snapchat: A Mixed Bag
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    • Social Media Managers
    • Product Managers
    • Market Researchers
    • User Experience Designers
    • Digital Marketers
User Experiences and Feedback on Snapchat: A Mixed Bag

Snapchat User Feedback Analysis: Discover Key Insights

The reviews for Snapchat reflect a mix of user experiences, highlighting both its strengths and weaknesses. Many users praise the app for its fun filters, ease of chatting, and overall enjoyment, describing it as the best app for communication with friends and family. However, there are notable complaints regarding issues such as account bans, unwanted ads, and missing features, particularly on the Android platform. Users express frustration over locked accounts and the inability to recover deleted photos. Despite these concerns, the majority of feedback remains positive, with users appreciating the app's capabilities and recommending it to others.

Source: Google Play Reviews of Snapchat

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Customer Feedback Analysis of Snapchat

Dive into user reviews of Snapchat with our comprehensive analysis report. Discover strengths, weaknesses, and user insights.

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Custom Date - Jan 30, 2025
Popular Phrases (limited preview)
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Featured Content
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  • So i have gived 4 points because in Android we don't have the revers feature i request to the team please add the feature in android also and if tou are gona add it dont add it in premium ok please add🥺🥺🥺🥺🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻

    Sentiment
    • Positive
    Content
    • App Features
    Dec 30, 2024

  • Snapchat is the 1# app I use, definitely recommend.

    Sentiment
    • Positive
    Content
    • App Recommendations
    Dec 30, 2024

  • Snap is the best app...✨👍

    Sentiment
    • Positive
    Content
    • App Recommendations
    Dec 30, 2024

  • this is not halal app

    Sentiment
    • Positive
    Content
    • Content Restrictions
    Dec 30, 2024

  • nge pk oh pa

    Sentiment
    • Positive
    Content
    • Social Interaction
    Dec 30, 2024

  • it is so cool because you can talk to family and friends.😁

    Sentiment
    • Positive
    Content
    • Social Interaction
    Dec 30, 2024
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Sentiment Analysis (limited preview)
60 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Snapchat based on online reviews collected from Google Play. The analysis helps Social Media Managers, Product Managers, Market Researchers, User Experience Designers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

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  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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