Mixed Reviews: Praise for New Features and Connectivity, but Frustration with Bans and Glitches
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Snapchat Feedback Report: Insights into User Sentiments

Mixed Reviews: Praise for New Features and Connectivity, but Frustration with Bans and Glitches

Snapchat users express mixed feelings about the app, with some praising its new features and ability to connect with others, while others complain about issues such as account bans, inappropriate content, and glitches. Users also criticize the forced AI friendship feature and unwanted friend suggestions. Many express frustration with the app's frequent updates and decreasing usefulness. Overall, the app receives both positive and negative reviews from users.

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Custom Date - May 14, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • AI is creepy and unwanted

    No one asked for your Chat GPT knock off, and I don’t Want it pinned to my friends. Especially because KIDS use this app, it’s creepy and poorly implemented. Please let us remove or turn this off

    Sentiment
    • Negative
    Content
    • App Features
    Jan 04, 2024
  • To snap

    it’s making me mad when snap keep glitching. Like what’s the problem? I’m finna delete the whole app

    Sentiment
    • Negative
    Content
    • Glitches and Bugs
    Jan 04, 2024
  • AMAZING

    Allows me to connect with my friends and create a story. I had high expectations for this and they were instantly met! I highly recommend this and I love it! 😃😃😃😃

    Sentiment
    • Positive
    Content
    • App Features
    Jan 04, 2024
  • Stop trying to get people to buy Snapchat+

    Constant ads urging you to signup for the premium version. Leave us alone you greedy ghouls.

    Sentiment
    • Negative
    Content
    • App Features
    Jan 04, 2024
  • مشكلة في السناب

    التطبيق في كل تحديث يصير اسوء ما تفتح السنابات بشكل كويس ، ولا اقدر اسجل فويس نت اكثر من 20 ثانيه

    Sentiment
    • Negative
    Content
    • Glitches and Bugs
    Jan 04, 2024
  • Please stop banning my acc

    This the last acc I’m gonna create if you keep banning my acc I have over 1m snap score and you banned it 🥹🥹🥹 please don’t ban this

    Sentiment
    • Positive
    Content
    • Banning and Suspension
    Jan 04, 2024
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Sentiment Analysis (of 30 reviews)
-47 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Snapchat based on online reviews collected from App Store. The analysis helps Social Media Managers, Product Managers, Customer Experience Strategists, Digital Marketing Specialists, App Developers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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