Mixed Reviews and Practicality: SmartThings User Feedback
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SmartThings Review Analysis: Insights on User Feedback

Mixed Reviews and Practicality: SmartThings User Feedback

SmartThings receives mixed reviews on Google Play, with users appreciating its convenience and practicality but facing issues like connectivity problems, difficulty in device management, and malfunctioning features post-update. Some users are frustrated with the app's performance and lack of responsiveness to location changes. Despite challenges, many find SmartThings useful for home automation and device control.

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Custom Date - Apr 20, 2024
Featured Content
  • 기기편집에 아이콘 좀 늘려 주세요. 스마트 콘센트에 스피커나 pc 물려 있는데 상황에 맞게 바꾸고 싶어요

    Sentiment
    • Positive
    Content
    • Convenience Features
    Feb 29, 2024
  • 삼성은 iot 소프트웨어 개발 일케 머져리로밖에 못하나? 본인들이 테스트도 안해보고 일단 업데이트하나본데. 갤럭시Z에서 전혀 작동안됨.개판임 공기청정기 구형 블루스카이 제품 검색해서 등록해도 등록이 안됨 그.참 한심 그자체네 차라리 이전버젼은 등록은 가능했는데

    Sentiment
    • Negative
    Content
    • IoT Functionality
    Feb 28, 2024
  • 세탁,건조 종료알림 진짜 편하네요

    Sentiment
    • Positive
    Content
    • Convenience Features
    Feb 21, 2024
  • tv리모컨 기능은 아예못쓰게 해놨네.. 제발 수정좀 해줘요 다시깔고 TV에서 고객센텅0서 하라는대로 설정 했는대도 인됨 ㅡㅡ

    Sentiment
    • Negative
    Content
    • Device Compatibility
    Feb 20, 2024
  • 등록한 기기를 방에서 방으로 방 간 이동은 되는데 집(장소)에서 집으로 집 간 이동은 안 되는 거는 진짜 너무 불편하네요.. 어플을 열지 않고 그냥 외부 메뉴로만 이용하다가 오랜만에 어플 열어서 확인해보니 장소가 꼬여져 있네요.. 이 게 무슨 일..;; 1번 장소에 있던 기기는 싹 사라졌고.. 몇몇 기기는 엉뚱하게도 2번 장소로 넘어가 있네요..; 그래서 그 남은 거라도 1번 장소로 되돌려 놓으려하니 앱에서 장소 간 이동은 지원을 하지 않나 보네요.. 해당 기기를 삭제한 후에 다른 장소에 재등록을 해야 하는 건지.. 일단 지금은 간단히 옮길 방법이 없는 것 같네요..

    Sentiment
    • Positive
    Content
    • Location Management
    Feb 20, 2024
  • 최근 One Ui 6.0업뎃 후 스마트싱스에서 사운드바랑 폰 연결했는데 잘나오던 소리가 뭔짓을 해도 안나와요. 이게 뭔가요 진짜. 정말 화가 나네요!!!!!!!!!!!!

    Sentiment
    • Negative
    Content
    • App Performance
    Feb 18, 2024
  • See All Reviews
Sentiment Analysis
53 Net Promoter
Score
Popular Topics
Languages
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for SmartThings based on online reviews collected from Google Play. The analysis helps Product Managers, UX/UI Designers, Software Developers, Marketing Professionals, Customer Success Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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