User Reviews Expose Major Issues with Skyeng: Learn English App
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User Reviews Expose Major Issues with Skyeng: Learn English App

Skyeng App Review Analysis: Unlocking User Feedback Insights

The reviews for the 'Skyeng: Learn English' app reveal significant user dissatisfaction primarily due to technical issues, such as app crashes and lost progress on assignments. Users report poor customer support response times, with many facing difficulties in managing lessons and receiving refunds. While some users appreciate the educational content and the ability to learn on the go, the inconsistency in teacher quality and frequent app glitches undermine the overall experience. Additionally, new features have been met with criticism, leading to frustration among learners. Overall, the app's performance seems to decline amidst rapid product expansion, leading many to consider alternative learning platforms.

Source: App Store Reviews of Skyeng: Learn English

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Customer Feedback Analysis of Skyeng: Learn English

Uncover insights from Skyeng: Learn English app reviews with our comprehensive analysis report. Essential for edtech improvement.

Custom Date - Feb 05, 2025
Featured Content
  • Good

    Good

    Sentiment
    • Positive
    Content
    • Learning Tool Effectiveness
    May 10, 2024
  • Круто

    Кто очень хорошее приложение!!!!!!!!👍👍👍😎😎😎😎😎😎😎😎😎😃😃😃😃😃😃😎👍👍👍😁😁😁😁😁

    Sentiment
    • Positive
    Content
    • Learning Tool Effectiveness
    Feb 25, 2023
  • Не работает изучение слов

    Не работает изучение слов в мобильном приложении! В поддержку писала много раз, бесконечно обещают починить и не чинят!!!!

    Sentiment
    • Negative
    Content
    • Support Response Time
    Dec 07, 2022
  • У вас словарь сломался

    Не засчитывает тренировки

    Sentiment
    • Positive
    Content
    • Learning Tool Effectiveness
    Sep 27, 2022
  • Usefull

    It's super convenient for learning new words or doing some grammar exercises on the go. Recommend!

    Sentiment
    • Positive
    Content
    • Learning Tool Effectiveness
    Sep 15, 2022
  • Just bug fixes))))

    Тренажер слов так и не заработал с начала лета) саппорт уведомил раз 5 и всем писал кому говорили)

    Sentiment
    • Negative
    Content
    • Feature Limitations
    Aug 07, 2021
  • See All Reviews
Sentiment Analysis (limited preview)
-27 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Skyeng: Learn English based on online reviews collected from App Store. The analysis helps EdTech Product Managers, Customer Experience Specialists, App Developers, Digital Marketers in the Education Sector, Education Policy Makers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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