Insights from User Reviews of the Skroutz Application
  • 80 users bookmarked
  • Who is this report for?
    • Product Managers
    • Customer Service Managers
    • Marketing Specialists
    • UX/UI Designers
    • E-commerce Analysts
Insights from User Reviews of the Skroutz Application

Skroutz Review Analysis: Elevate Your Service Quality

The reviews for the Skroutz application highlight a mix of user experiences. Many users appreciate the user interface and ease of purchase, with comments indicating satisfaction in finding what they need quickly. However, there are significant concerns regarding delivery charges and delays, with some users expressing frustration over the handling of their orders and the customer service response. Issues such as app functionality, payment processes, and the quality of products received are also noted. While some reviews commend the service, there is a clear call for improvements in logistics and customer communication to enhance the overall user experience.

Source: Google Play Reviews of Skroutz

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Customer Feedback Analysis of Skroutz

Unlock key insights from Skroutz app reviews. Improve your service with our detailed customer feedback analysis.

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Custom Date - Jul 09, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Η υπηρεσία skroutz last mile χρειάζεται βελτιωση ως προς την τήρηση των ημερομηνιών παράδοσης!

    Sentiment
    • None
    Content
    • Delivery Issues
    Jun 30, 2025

  • ευκολες και ξεκαθαρες διαδικασιες

    Sentiment
    • Positive
    Content
    • User Experience
    Jun 29, 2025

  • Όλες τις παραγγελίες μου από εδώ τις κάνω.

    Sentiment
    • Positive
    Content
    • Purchase Process
    Jun 29, 2025

  • Εύκολα και γρήγορα βρίσκεις αυτό που θέλεις!

    Sentiment
    • Positive
    Content
    • User Experience
    Jun 28, 2025

  • Ή καλύτερες αγορές καί ή ασφαλεστερες είναι εδώ!

    Sentiment
    • Positive
    Content
    • Product Availability
    Jun 28, 2025

  • Keep going 💪!!

    Sentiment
    • Positive
    Content
    • User Experience
    Jun 28, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
16 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Skroutz based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Service Managers, Marketing Specialists, UX/UI Designers, E-commerce Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.