Simplyhealth: Efficient Claiming Process and Value for Money
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Simplyhealth Feedback Report: Insightful Customer Reviews

Simplyhealth: Efficient Claiming Process and Value for Money

Simplyhealth is praised for its efficient and quick claiming process, clear instructions, helpful customer service, and value for money. Customers appreciate the fast payment turnaround, straightforward online system, and professional staff. However, some users reported delays in claim processing and issues with policy cancellations. Overall, Simplyhealth is recommended for its ease of use, prompt payments, and good coverage.

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  • Insurance Executives
  • Customer Service Managers
  • Healthcare Administrators
  • Marketing Professionals
  • Business Analysts

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Reliable company

    Easy to use service. Always quick in receiving payment for my claim

    Sentiment
    • Positive
    Content
    • Speedy Payment Processing
    Jul 28, 2024
  • Great value for money and customer service

    The staff are always very helpful, friendly and polite. The claims process is easy and quick from start to finish. Many thanks.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Jul 16, 2024
  • I good company to work with

    I good company to work with and great cover that is easy to claim. The app is very easy to use.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Jul 16, 2024
  • Cancellation policy - beware

    Phoned to cancel was informed my policy would be cancelled after extortionate increases in pricing. Plan was never cancelled and has cost me over ÂŁ100 for something that I wasn't using

    Sentiment
    • Negative
    Content
    • Cancellation Process Concerns
    Jul 16, 2024
  • Simplyhealth have gone he extra mile.

    Simplyhealth have gone he extra mile and managed to achieve a service which is so efficient that it feels too good to be true!

    Sentiment
    • Positive
    Content
    • Professional Staff
    Jul 15, 2024
  • Ollie was extremely good at fully…

    Ollie was extremely good at fully understanding and explaining everything to do with renewal of my health plan.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Jul 13, 2024
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Sentiment Analysis (of 30 reviews)
87 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Simplyhealth  based on online reviews collected from Trustpilot. The analysis helps Insurance Executives, Customer Service Managers, Healthcare Administrators, Marketing Professionals, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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