Mixed Reviews for Simplex: Fast Transactions, High Fees
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Mixed Reviews for Simplex: Fast Transactions, High Fees

Simplex Review Analysis: Speed vs. Fees Insight

Simplex receives mixed reviews with praise for fast and easy transactions but criticism for high fees and occasional issues with payment methods. Users appreciate the simplicity and speed of the service, but some complain about unexpected deductions and high network fees. While some express satisfaction with the experience and customer service, others raise concerns about the transparency of fees and payment processes.

Source: Trustpilot Reviews of Simplex 

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Customer Feedback Analysis of Simplex 

Explore a detailed analysis of Simplex customer feedback focusing on transaction speed, fees, and service quality.

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Custom Date - May 23, 2025
Popular Phrases (limited preview)
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Featured Content
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  • I bought 44 usd worth of bitcoin…

    I bought 44 usd worth of bitcoin…. I recieved 3.22 35.00 network fee35.00 of 44.00 I is way too much I thought it was costing me 3.22 no that that was what I was receiving I expected 41 in bitcoin not 3

    Sentiment
    • Negative
    Content
    • Fees and Charges
    Apr 25, 2024
  • fees to high and doesn’t work all the…

    fees to high and doesn’t work all the time there fees are a lie i have spent thousands with them and most the time it’s 300 purchase and 40-60 is deducted

    Sentiment
    • Negative
    Content
    • Fees and Charges
    Apr 25, 2024
  • Good option to buy cryptos.

    I really like the fast and easy service they offer to buy cryptos but in my last purchase they did not accept my debit card and after that , it no longer appears to me as an option , the bank I use is bank six , I hope you can solve it thanks

    Sentiment
    • Positive
    Content
    • Problem Resolution
    Apr 24, 2024
  • For a £100 purchase of Monero i ended…

    For a £100 purchase of Monero i ended up with £53. Fees are way too high, i will be using Kraken instead as should everyone else.

    Sentiment
    • Negative
    Content
    • Fees and Charges
    Apr 24, 2024
  • Fast and secure, recommended!

    Fast and secure, always a follow up if you received your order, fair rates.Looking forward to do more business, thank you!

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 23, 2024
  • Mi experiencia está maravillosa…

    Mi experiencia está maravillosa compañía fue excelente muchas gracias muy rápido muy fácil gracias gracias gracias

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 23, 2024
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Sentiment Analysis (limited preview)
65 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Simplex  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Financial Analysts, Product Managers, Customer Experience Specialists, E-commerce Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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