Mixed Reviews for SILKSILKY: Quality Products, Delivery Praises, and Return Concerns
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SILKSILKY Feedback Report: Insights & Analysis

Mixed Reviews for SILKSILKY: Quality Products, Delivery Praises, and Return Concerns

Mixed reviews for SILKSILKY. Customers appreciate the quality, luxurious feel of silk products, and beautiful designs, but some encounter issues with returns, delivery, and customer service. Complaints mention difficulties with returns, long processing times, and challenges with refunds. Positive feedback highlights good quality goods, fast delivery, and excellent customer service. Some customers feel disappointed by the return policy, delays in delivery, and unsatisfactory responses from SILKSILKY's customer service.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Kein schwitzen angenehmens tragegefühl…

    Kein schwitzen angenehmens tragegefĂźhl das 1. Mal 100%Seide und das ist ein Unterschied

    Sentiment
    • Positive
    Content
    • Quality and Material
    Apr 24, 2024
  • Great quality silk at reasonable prices…

    Great quality silk at reasonable prices ! Make fantastic presents - the only criticism I have is that how ever many things you buy they all get put into one gift box which is annoying if they are all presents and there should be a way of asking for separate boxes - fast post though all v good otherwise

    Sentiment
    • Positive
    Content
    • Delivery and Packaging
    Apr 23, 2024
  • Great product

    Great product. True fit. Fast service. Beautiful lace and silk.

    Sentiment
    • Positive
    Content
    • Quality and Material
    Apr 23, 2024
  • Lovely products n gifts

    Lovely products n gifts, delivered on time.

    Sentiment
    • Positive
    Content
    • Delivery and Packaging
    Apr 23, 2024
  • Quality superb delivery

    Quality superb delivery, average length of time and customer service excellent

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Apr 20, 2024
  • Another Beautiful scarf for my wife…

    Another Beautiful scarf for my wife from a company that provides exquisite items at a reasonable price.Delivery is excellent and has always been quicker than expected.

    Sentiment
    • Positive
    Content
    • Delivery and Packaging
    Apr 19, 2024
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for SILKSILKY  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Product Designers, Customer Service Executives, Marketing Professionals, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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