Shell Recharge App Review Summary
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Shell Recharge App Review Summary

Shell Recharge Feedback Report: Unlock User Insights

Shell Recharge users appreciate the competitive prices and the ease of use of the app, especially for Enel X charging stations. However, there are concerns regarding the limited payment options (only IBAN), outdated maps, and occasional app glitches. Some users find the app too slow or non-intuitive. Despite these issues, many users praise the app for its functionality, updated charging station maps, and overall reliability for electric vehicle charging.

Source: Google Play Reviews of Shell Recharge

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Customer Feedback Analysis of Shell Recharge

Uncover insights into Shell Recharge app with our in-depth user feedback analysis, focusing on pricing, usability, and more.

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Custom Date - Dec 31, 2024
Popular Phrases (limited preview)
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Featured Content
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  • App decente, prezzi alti.

    Sentiment
    • Negative
    Content
    • Charging Prices
    Jan 29, 2024

  • Scaricata ma' non ancora attivata grande delusione sto aspettando che si possa mettere una prepagata non ho codice Iban peccato penso che siano gli unici a volere solo liban

    Sentiment
    • Negative
    Content
    • Card Activation
    Jan 03, 2024

  • Sono passati 3 mesi dalla. Mia segnalazione e nessuno ha fatto niente ne per correggere la gestione della colonnina, che purtroppo mi hanno mandato a casa, ne per aggiornare e risolvere il problema della APP. Se non fossi obbligato ad usare questa App per far partire e spegnere la ricarica, perchĂŠ ovviamente la programmaziine non funziona.... La disinstallerei subito!!! Pessima App, peggio ancora il servizio Clienti.

    Sentiment
    • Negative
    Content
    • App Functionality
    Jul 11, 2023

  • Funziona bene, la mappa delle colonnine è aggiornata ed è uno dei pochi provider che regala la tessera. Io mi trovo molto bene.

    Sentiment
    • Positive
    Content
    • Charging Stations
    Feb 26, 2023

  • Non molto rapido nella visualizzazione delle colonnine sulla mappa, la uso da poco vediamo nel lungo periodo come si comporta

    Sentiment
    • Positive
    Content
    • App Functionality
    Nov 15, 2022

  • Ho fatto partire una ricarica da app anche se la colonnina risultava non disponibile, la ricarica prosegue ma sull'app non compare nessuna possibilitĂ  di monitorare l'app e nemmeno di fermarla! In compenso hanno prezzi onesti

    Sentiment
    • None
    Content
    • App Functionality
    Oct 02, 2022
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Sentiment Analysis (limited preview)
7 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Shell Recharge based on online reviews collected from Google Play. The analysis helps Product Managers, UX/UI Designers, Marketing Specialists, Customer Experience Strategists, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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