Mixed Reviews for Shein App: Annoying Ads and Customer Service Issues
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Shein App Review Report: Uncover Customer Insights

Mixed Reviews for Shein App: Annoying Ads and Customer Service Issues

Shein app receives mixed reviews with some users complaining about annoying ads and poor customer service, while others appreciate the quality and user interface. Complaints about misleading advertising, wrong product sizes, and delayed deliveries are also mentioned. Despite these issues, some users find the app useful and like the products. Overall, Shein app's trustworthiness and customer support are questioned, making it a controversial choice for online shopping.

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Everyone please be careful Shein is saying my package has been delivered but I have no delivery I have no way of proving this no one to contact customer service is a bot that does not help

    Sentiment
    • Negative
    Content
    • Delivery
    Oct 12, 2023

  • Face finder regester of Facebook com. Brose wib.@tag hestory's.

    Sentiment
    • Positive
    Content
    • App Experience
    Oct 12, 2023

  • it is sooooooo annoying....I am going to destroy my phone because this add of them is interfering with my patience to see it every minute...🤪I did not INSTALL this app...

    Sentiment
    • Negative
    Content
    • Ads
    Oct 12, 2023

  • NOT TRUSTWORTHY. They steal your info and sell it.

    Sentiment
    • Negative
    Content
    • Trustworthiness
    Oct 12, 2023

  • Never had any problem, the app is very good. Easy to understand and have a beautiful user interface. I really appreciate it the Shein App.

    Sentiment
    • Positive
    Content
    • App Experience
    Oct 12, 2023

  • I ❤️ 😍 the stuff here And 👍 the stuff is good quality 👌

    Sentiment
    • Positive
    Content
    • Product Quality
    Oct 12, 2023
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Sentiment Analysis (of 30 reviews)
-26 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for SHEIN-Shopping Online - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Online Retail Managers, Marketing Strategists, Customer Experience Specialists, E-commerce Analysts, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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