Analysis of SHEIN App User Reviews: Customer Trust Issues Highlighted
  • 85 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
SHEIN App Review Analysis: Unveil Customer Insights

Analysis of SHEIN App User Reviews: Customer Trust Issues Highlighted

The SHEIN shopping app has garnered mixed reviews from users, with a prevalent sentiment of dissatisfaction regarding customer service and the reliability of games offering free gifts. Many customers express frustration over delayed or missing orders, with some claiming they have not received refunds despite losing substantial amounts of money. Users criticize the app for its misleading games and poor communication, indicating that several feel misled and believe the promotional offerings are not genuine. While some users praise the app for its product quality and fast delivery, the negative experiences predominantly revolve around order fulfillment and customer support issues, leading to a decline in overall user trust.

Best for
  • E-commerce Managers
  • Digital Marketing Specialists
  • Customer Experience Analysts
  • Retail Industry Consultants
  • App Developers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
53 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Dec 03, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Application nulle

    Cette application est menteuse et ne me laisse pas avoir mes 5 articles gratuits. Il font travailler des enfants chinois de 10 ans n’installez pas.

    Sentiment
    • Negative
    Content
    • Game/Reward Complaints
    Nov 06, 2024
  • Bref

    Vos livreurs irrespectueux c’est pas possible plus les colis qui mettent une plombe à arriver en plus la livraison express c’est juste un jour de moins que la normal.. mais bon y’a des produits super mais la livraison c’est pas possible

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Nov 05, 2024
  • Comment joindre le fournisseur !

    Comment contacter le fournisseur ? Car sois disant que mon colis a Ă©chouĂ© que le livreur a pas trouver chez moi mais mon colis 1 je l’ai mais pas le 2. Car deja je ne comprend pas pourquoi mon colis a Ă©tĂ© partager en deux.

    Sentiment
    • None
    Content
    • Delivery Issues
    Nov 03, 2024
  • Arnaque

    Tous leurs jeux pour gagner des produits gratuits sont des arnaques. On a beau partager Ă  tous nos contacts. Ce n est jamais suffisant !

    Sentiment
    • Negative
    Content
    • Game/Reward Complaints
    Nov 03, 2024
  • commande perdu

    déçu, la commande n’est pas arrivĂ© j’imagine qu’on la voler aucune sĂ©curitĂ© de la part du site SHEIN

    Sentiment
    • None
    Content
    • Delivery Issues
    Oct 30, 2024
  • Voleurs!

    Voleurs je fais un retour ils me disent qu'il y a des articles manquant soit disant alors que j'ai rendu. Je ne suis pas la seule apparemment !!! La honte c'est quoi cette nouvelle pratique ?

    Sentiment
    • Negative
    Content
    • Refund Difficulties
    Oct 26, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
53 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Uncover What Customers Really Think of Getir
    App Store Reviews 67
  2. Unlock Key Insights on Trendyol App Customer Feedback
    App Store Reviews 100
  3. Insightful SHEIN Customer Feedback Analysis Report
    App Store Reviews 84
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for SHEIN-Achat en ligne based on online reviews collected from App Store. The analysis helps E-commerce Managers, Digital Marketing Specialists, Customer Experience Analysts, Retail Industry Consultants, App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.