Mixed Reviews for SHEIN-Shopping Online App
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SHEIN App Feedback Report: Navigate Customer Insights

Mixed Reviews for SHEIN-Shopping Online App

Mixed reviews for SHEIN-Shopping Online with complaints about order delivery, customer service, and usability. Users mention issues with missing items, unhelpful support, and misleading pricing. Some praise the app for its variety of products and fast shipping. Overall, the app faces criticism for poor user experience and unreliable service.

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Custom Date - Apr 19, 2024
Featured Content
  • 能不能给我们好的体验啊🥴🥴🥴😡😡😡😡😡😡😡😡

    • Negative
    • App Functionality
    Feb 07, 2024
  • 垃圾,我在中国🇨🇳买的东西给我用飞机运,运费2000美刀,我买的东西才1美刀,无语了

    • Negative
    • International Shipping Concerns
    Dec 15, 2023
  • 全面抵制支持恐怖分子的公司

    • Negative
    • None
    Oct 21, 2023
  • 又是骗人把戏,邀请好友送钱结果是皇帝的新衣

    • Negative
    • Payment Problems
    Oct 04, 2023
  • 都卖的一些啥玩意,打开找真皮皮衣没有,单手刷个主页总是左右来回。

    • Negative
    • Product Quality
    Sep 17, 2023
  • 缺:1.退了货,好几周都没有抵达仓库,跟客服聊天都是机器人!根本解决不到问题!不退款!2.买了一批东西,没有收到全部物品,联系客服不不补发,包裹内丢失物品。不知道是否被开过了检查,弄丢其中小物品。 1.发现放入购物篮,价格偷偷被微调,短短一俩小时,在刷货期间,当你忘记价位的话,他们把49p被暗里改到£1,£1 .99偷改£2.99,£11.49,变成£15,购物须谨慎,被骗感觉(购买前看好价格)! 2.货物尺码已售光,却照样刷出,太浪费时间精力 3.物品看好放入购物篮,凑合钱额免运费,小时内他人下单无货,得重新反复刷凑,实在太累!也最终放弃购买! 4.无打折价格也不便宜(当地这价位也可买到)买回发觉一段时日就坏,或者便宜无使用价值 5.Flashsale里没有价位排列,刷了很烦 优:3.货物更待齐全,期待能像taobao,打折价较美,发货快,衣服质量比先前用的几个国货app像样,退款也快,优惠卷多,客服也有速

    • Negative
    • Shipping Issues
    Aug 04, 2023
  • See All Reviews
Sentiment Analysis
-10 Net Promoter
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for SHEIN-Shopping Online based on online reviews collected from Google Play. The analysis helps E-commerce Managers, Product Managers, Market Researchers, User Experience Designers, Retail Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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