Sellyourgold: Quick, Transparent, and Fair Service with Excellent Communication
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Sellyourgold Feedback Analysis: Insights Into Customer Satisfaction

Sellyourgold: Quick, Transparent, and Fair Service with Excellent Communication

Customers of Sellyourgold appreciate the quick, easy, and transparent process. They praise the fair prices offered, fast service, and excellent communication. The company's professionalism, speedy turnaround, and user-friendly experience stand out. While most reviews are highly positive, a few mention concerns about low offers and mishandling of returned items.

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  • Market Researchers
  • Customer Experience Managers
  • Jewelry Business Owners
  • E-commerce Managers
  • Brand Strategists

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Excellent service

    Sell your gold has excellent service, super fast mailing service and quick deposit of there offer. Thanks sell your gold.

    Sentiment
    • Positive
    Content
    • Fast Service
    Apr 23, 2024
  • AWFUL EXPERIENCE

    AWFUL EXPERIENCE! I wouldn’t recommend them to anyone I know. The customer service department was decent, however, they really low balled me on my jewelry. I understand they have to make a profit too, but when someone sends in $5000 worth of jewelry $290 for it is unacceptable. When I sent my items to them I had the necklace, bracelet and ring wrapped individually so they wouldn’t get tangled or damaged. They returned them all back, threw them all in the same bag with coins so now I have a scratched ring and the necklace and bracelet are a tangled mess and wrecked!

    Sentiment
    • Negative
    Content
    • Fair Appraisal
    Apr 23, 2024
  • Great services and good prices

    Great services and good prices. I would recommend sell your gold to my friends.

    Sentiment
    • Positive
    Content
    • Great Experience
    Apr 23, 2024
  • Quick and easy

    Quick and easy. I was nervous to sell over the internet. However, they communicated every step of the way. I sent in 18 pieces. All of average or less quality. A diamond ring to a broken bracelet. The price I received was Fair and I really had no hassles at all. I have a few excellent pieces I will send in now. Glad I took the leap. Thanks

    Sentiment
    • Positive
    Content
    • Excellent Communication
    Apr 16, 2024
  • Amazing Experience and will use again!

    Communication was spectacular. Every step was explained thoroughly, and this company is very transparent with how they determine payouts, values, percentages. Absolutely one of the best experiences I've had! I feel I received a fabulous payout for my items!

    Sentiment
    • Positive
    Content
    • Excellent Communication
    Apr 15, 2024
  • Great first time experience!

    Great first time experience!! Very easy mail and get paid 5 stars all around !!!

    Sentiment
    • Positive
    Content
    • Great Experience
    Apr 15, 2024
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Sentiment Analysis (of 30 reviews)
93 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Sellyourgold  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Customer Experience Managers, Jewelry Business Owners, E-commerce Managers, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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