Praise for SelectQuote Insurance Services: Knowledgeable, Friendly Agents Provide Excellent Customer Service for Seniors
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SelectQuote Senior: Unveiling Customer Service Excellence

Praise for SelectQuote Insurance Services: Knowledgeable, Friendly Agents Provide Excellent Customer Service for Seniors

SelectQuote Insurance Services for seniors receives high praise for knowledgeable and friendly agents who provide excellent customer service. Clients appreciate the patience, professionalism, and thorough explanations given by the agents. Many reviewers highlight the ease of understanding complex insurance plans and the helpfulness in guiding them through the process. Despite some minor issues, such as policy discrepancies, the overall experience is positive and reassuring, with agents like Alma Smith and Victor Hernandez standing out for their exceptional assistance.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The customer service was amazing

    The customer service is amazing. Alma Smith was helpful, caring and passionate.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 25, 2024
  • Mr. Matthew Powell

    Mr. Matthew Powell helped get everything I needed, I'm so very grateful to him. I am a world War ll veteran widow not many like helping old people.

    Sentiment
    • Positive
    Content
    • Agent Helpfulness and Patience
    Apr 24, 2024
  • Your Agent was lextremely helpful in…

    Your Agent was extremely helpful in explaining all the details of my options as well being very respectful and kind

    Sentiment
    • Positive
    Content
    • Insurance Plan Explanation
    Apr 24, 2024
  • Hope it goes well

    Hope it goes well, with my mum’s medical coverage. Because DSHS is not answering me on my mum’s coverage. It looks they don’t want to answer me straight.

    Sentiment
    • Positive
    Content
    • None
    Apr 24, 2024
  • Price and coverage

    Mr. Savell was informative and professional. Made my healthcare decision easy. Would definitely recommend my family and friends to use Mr. Savell.

    Sentiment
    • Positive
    Content
    • Agent Recommendations and Guidance
    Apr 23, 2024
  • Chis was a wealth of information and…

    Chis was a wealth of information and patiently answered all my questions. He is a great asset to the company

    Sentiment
    • Positive
    Content
    • Knowledgeable Agents
    Apr 23, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for SelectQuote Insurance Services, Senior  based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Marketing Professionals, Customer Service Managers, Product Development Specialists, Insurance Brokers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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