Customers Frustrated with Schwab App Update
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Schwab Mobile App Feedback: Unlock User Satisfaction

Customers Frustrated with Schwab App Update

Customers are frustrated with the latest update of the Schwab app, stating that it is almost unusable. Issues include a lack of customization, difficulty navigating, and constant restarts. Mobile check deposit also presents problems, along with slow fund transfers. Some customers have experienced login issues, while others have found the app to be buggy and prone to freezing. Trading features have also received criticism, with problems such as missing bid/offer information and complicated order execution. Overall, the app has received negative feedback for its recent updates and lack of user-friendliness.

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Custom Date - Apr 19, 2024
Featured Content
  • Mine doesn’t update the screen

    I couldn’t find watchlist either. But most annoying is no update unless you click something

    • None
    • User Interface (UI) Complaints
    May 24, 2023
  • Terrible UI

    Back to old version please,separate order status screen

    • Negative
    • Order Status and Execution
    May 22, 2023
  • Research Roundup Formatting

    Please have better formatting for U.S. Research Roundup in the Tile View…way too hard to read!

    • Positive
    • User Interface (UI) Complaints
    May 21, 2023
  • I was unable to access required minimum distribution figures from the Schwab app

    See above.Confirmed with Schwab representative online

    • Negative
    • Account Information Accessibility
    May 20, 2023
  • Last update broke the App

    Huge issues with the UI since the update

    • Negative
    • User Interface (UI) Complaints
    May 17, 2023
  • Love Schwab app

    My only suggestion is to enable buying CDs on phone and IPad apps. Otherwise I love it.

    • Positive
    • Trading Experience
    May 16, 2023
  • See All Reviews
Sentiment Analysis
-50 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Schwab Mobile based on online reviews collected from App Store. The analysis helps Mobile App Developers, User Experience Designers, Product Managers, Customer Service Executives, Financial Analysts to discover insights into what people love, dislike, and need.

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