Samsung SmartThings App Review Analysis
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Samsung SmartThings App Review Analysis

Samsung SmartThings App: An In-Depth Feedback Analysis Report

The reviews for Samsung SmartThings highlight various issues such as difficulty in device registration, unstable connections, personal information collection concerns, frequent app crashes, and inability to control certain devices. Users express frustration over malfunctioning features, poor user experience, and forced data collection. The app's performance is criticized for being unreliable, prompting login issues, and lacking essential functionalities. Overall, there are significant concerns regarding privacy violations, technical glitches, and a general sense of dissatisfaction among users.

Source: App Store Reviews of Samsung SmartThings

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Customer Feedback Analysis of Samsung SmartThings

Unlock insights into Samsung SmartThings app with our in-depth analysis on user feedback and app performance issues.

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Custom Date - Mar 15, 2025
Popular Phrases (limited preview)
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Featured Content
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  • 苹果系统用不了，你还上架干嘛

    苹果用不了设置环境屏

    Sentiment
    • Negative
    Content
    • Device Setup Difficulty
    Jun 23, 2024
  • app无法直接控制电视开机 每次都好遥控器确认一次

    app无法直接控制电视开机 每次都好遥控器确认一次

    Sentiment
    • Negative
    Content
    • Device Control
    Jun 21, 2024
  • app闪退

    连接电视的过程一直闪退 电视都弹出pin码了 手机app就是一直闪退 完全无法使用

    Sentiment
    • Negative
    Content
    • Functionality Issues
    May 23, 2024
  • 无法注册三星回音壁到app中

    连接了一个小时 家里的三星回音壁无法注册到smartThings app上。感受不到一点smart。差评

    Sentiment
    • Negative
    Content
    • Connection Stability
    May 11, 2024
  • 垃圾软件

    垃圾软件，不配评分可惜给不了0分

    Sentiment
    • Negative
    Content
    • Functionality Issues
    May 11, 2024
  • 电视二次套娃收费

    壁画电视二次收费，三星真是穷疯了，还强制跨境传输个人信息，厉害

    Sentiment
    • Negative
    Content
    • Personal Information Privacy
    May 06, 2024
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Sentiment Analysis (limited preview)
-74 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Samsung SmartThings based on online reviews collected from App Store. The analysis helps Product Managers, App Developers, UX/UI Designers, Marketing Professionals, Customer Support Representatives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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