Mixed Feedback on Samsonite Classic Leather Slim Backpack
Samsonite Leather Backpack: Unveiling Customer Insights

Mixed Feedback on Samsonite Classic Leather Slim Backpack

Mixed reviews on the Samsonite Classic Leather Slim Backpack. While some customers praise its quality, design, and organization, others express disappointment in the durability, zipper quality, and functionality. Common points include the backpack's professional look, size adequacy for laptops, and organizational pockets. Issues raised include zipper breakage, leather quality doubts, and concerns about the size adequacy for specific laptops.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Not great quality

    Nice size but zippers are trash. Would be a nice backpack if they upgraded the zipper quality

    Sentiment
    • Negative
    Content
    • Zippers Quality
    Mar 23, 2024
  • Chic and organized

    Very handy backpack with practical multi conpartment layout. One of Samsonite's best backpacks.

    Sentiment
    • Positive
    Content
    • Functional Design
    Feb 20, 2024
  • Great backpack - received wrong color.

    Great backpack - received wrong color.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jan 27, 2024
  • Quality

    Gave as a present my son is so happy to use this for every day and travel

    Sentiment
    • Positive
    Content
    • Travel and Business Use
    Jan 13, 2024
  • Happy Husband

    I got this as a gift for my husband and he loved it! Perfect storage for business travel

    Sentiment
    • Positive
    Content
    • Travel and Business Use
    Jan 04, 2024
  • Hole within 2 months of having it

    I’m upset about the quality of this backpack. I’ve only had it for 2 months and there’s a hole between the laptop compartment and main one.

    Sentiment
    • Negative
    Content
    • Quality and Durability
    Dec 21, 2023
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Samsonite Classic Leather Slim Backpack, Cognac, One Size based on online reviews collected from Amazon. The analysis helps Product Managers, Marketing Professionals, Retail Buyers, E-commerce Managers, Customer Experience Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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