Saks OFF 5TH App: Mixed Reviews and User Experience
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Saks OFF 5TH App Feedback Analysis: Insights & Trends

Saks OFF 5TH App: Mixed Reviews and User Experience

Saks OFF 5TH app receives mixed reviews, with some users praising the easy shopping experience, quality products, and available promo codes, while others express frustration over bugs and lack of an Android app. Customers love the store and deals, but encounter issues with adding items to the cart and navigating the app on certain devices.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Clean app, no freezes, no restarts.

    Sentiment
    • Positive
    Content
    • App Performance
    Feb 04, 2024

  • Unable to add items to my cart. Item listings don't show reviews. Honestly it's just easier to use the website than the app.

    Sentiment
    • Negative
    Content
    • Website vs App
    Feb 01, 2024

  • Awesome experience..great products

    Sentiment
    • Positive
    Content
    • Product Quality
    Feb 01, 2024

  • Easy to use but slow in opening pages.

    Sentiment
    • Positive
    Content
    • App Performance
    Jan 22, 2024

  • Fine except I am not sure how to use my Saks First card.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 15, 2024

  • There are auch great deals, and I love the selecrion. Always something new and fun!

    Sentiment
    • Positive
    Content
    • Item Listings and Reviews
    Jan 13, 2024
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Saks OFF 5TH based on online reviews collected from Google Play. The analysis helps Retail Managers, Mobile App Developers, Customer Experience Specialists, Marketing Professionals, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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