RS Components: Untrustworthy, delayed deliveries, poor customer service. Customers charged multiple times for orders. Issues with payment processing and refunds. Long wait times and lack of communication. Incorrect deliveries and lack of resolution. Problems with stock availability and misleading information. Inconsistent delivery times. Overall, a disappointing experience.
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Suite à une erreur lors d'un "chat" , l'entreprise m'a contacté.Le problème est en cours de résolution.De ce fait l'avis est très favorable.Ce 1er juin 2023
Sentiment
Positive
Content
Website Bugs
Jun 01, 2023
Bad Shredder
I had to send back a shredder that went wrong after a few uses it would only go in reverse .they sent me a replacement but now it is doing exactly the same .I believe there is something wrong with the batch as the original one cost £86-94p I would like to warn people of this problem.It is theFellowes Power Shred .
Sentiment
Negative
Content
Product Quality
Nov 03, 2022
Todo perfecto
Todo perfecto. Recibí el pedido en menos de 2 días con el material solicitado sin ningún problema.
Sentiment
Positive
Content
No Issues
Aug 20, 2021
Todo perfecto
Todo perfecto. Entrega de los chips al día siguiente de la gestión. Rápido, muy buena atención y bien de precio.
Sentiment
Positive
Content
No Issues
Jun 02, 2020
Pedido de gafas protectoras justo al…
Pedido de gafas protectoras justo al principio del Covid, lo tenían en stock y me las ponían en 5 días en mi oficina...Después no eran 5 sino 10, 25 días... cuando se auto dieron 1 mes más de plazo ya se me hinchó la moral y cancelé.Ahora a ver si tienen a bien tardar menos de dos meses en devolverme el dinero
Sentiment
Negative
Content
Delayed Orders
May 14, 2020
De momento muy bien
Compré varias veces en esa web. Tienen cosas que nadie más tiene. Hay algunas cosas que están más baratas en otros lados pero por regla general los precios son razonables. Me gusta mucho.
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This page displays purchase options and a preview of the customer feedback analysis report for RS Components based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Supply Chain Analysts, E-commerce Managers, Quality Assurance Specialists, Product Managers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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