Mixed Reviews for Rockland Luggage Set with Handle and Scratch Problems
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The Rockland luggage set received mixed reviews from customers, with complaints about the handle breaking and scratches appearing after baggage handling. However, some customers were satisfied with the lockable feature and the compartments for organization. Overall, the suitcase is considered durable for kids but may not be suitable for airline restrictions. The set also had issues with the zipper, wheel, and interior pocket tearing. Despite these drawbacks, customers appreciated the cute design and lightweight nature of the suitcase.
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It survived this ladder truck rollover with very minor cosmetic damage. I think one wheel bent just a bit, but we were able to fix it easily and it works perfectly. Highly recommend! You can see it in the window of the fire truck where it is circled!
Sentiment
Positive
Content
Durability
Jul 14, 2023
Solid suitcase
This is a nice solid suitcase. My 8 year old uses this and he loves the design. Has held up on multiple trips and has so much more life out of it
Sentiment
Positive
Content
Durability
Jul 03, 2023
Best suitcase
Bought for 7yr olds birthday. He outgrow his toddler avengers rolling backpack. He loves it. So sturdy & easy to handle. Great purchase.
Sentiment
Positive
Content
Design
Jun 28, 2023
first trip the wheel feel off
This product is very flimsy, spend more money and get better quality, the wheel feel off the first flight I took, and I have not been about to use them since .
Sentiment
Negative
Content
Durability
Jun 25, 2023
Very shiny
My granddaughter asked for a green camo suitcase and I truly didn’t expect to find one I wasn’t sure about Rockland quality but came across some info eating it after American Tourister and Samsonite In t a s a Christmas gift so hasn’t been used yet
Sentiment
Positive
Content
Quality
Jun 17, 2023
Almost Perfect!!
Exactly what’s in the description. Perfect size. Lightweight. However; mines came with scratches… and I really do not have the time to send for a replacement.
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for | Rockland Safari Hardside Spinner Wheel Luggage, Camouflage, Carry-On 20-Inch | Carry-Ons based on online reviews collected from Amazon. The analysis helps Retail Managers, Product Designers, Quality Assurance Specialists, Marketing Analysts, Customer Service Representatives to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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