User Frustrations with SAB Mobile App Highlight Urgent Need for Improvements
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User Frustrations with SAB Mobile App Highlight Urgent Need for Improvements

The reviews for the SAB Mobile app reveal significant dissatisfaction among users. Common complaints include frequent app crashes, unresponsive features, and poor customer service. Users have reported issues particularly with the app's compatibility with newer iPhone models, leading to a frustrating user experience. Many users suggest that the app requires urgent updates and modifications to enhance functionality. Additionally, there are concerns about security, with users expressing fears of potential hacking incidents. Positive feedback is scarce, with few users acknowledging the bank's technology. Overall, user frustrations indicate a pressing need for the bank to address these app deficiencies and improve customer support.

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  • Digital Marketing Specialists

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Custom Date - Dec 03, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • الطائف

    لا انصح بالتعامل مع هذا البنك ابداً
    I do not recommend dealing with this bank at all

    Sentiment
    • Negative
    Content
    • Banking Services Quality
    Nov 07, 2024
  • 2025 is coming

    One of the worse bank applications .. need a huge modifications .

    Sentiment
    • Negative
    Content
    • Application Performance Problems
    Nov 05, 2024
  • Nice Job

    So far so Good

    Sentiment
    • Positive
    Content
    • Overall User Experience
    Nov 05, 2024
  • Best Bank

    Best Bank for all services with best technology

    Sentiment
    • Positive
    Content
    • Overall User Experience
    Oct 08, 2024
  • معلق البرنامج

    اكثر من مرة معلق بدون سبب ولا يفتح

    Sentiment
    • Negative
    Content
    • Application Performance Problems
    Oct 02, 2024
  • App not opening

    Mobile app is stuck and cannot be opened

    Sentiment
    • Negative
    Content
    • Application Performance Problems
    Sep 27, 2024
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Sentiment Analysis (of 30 reviews)
-57 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for SAB Mobile based on online reviews collected from App Store. The analysis helps Product Managers, Mobile App Developers, Customer Service Managers, UX/UI Designers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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