Revolut App: Mixed Reviews and User Experiences
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Revolut Feedback Analysis: Insights for Improvement

Revolut App: Mixed Reviews and User Experiences

Revolut app receives mixed reviews, with some praising its ease of use and currency exchange features, while others express dissatisfaction with missing money, limited functionality, and unfriendly customer support. Users also mention issues with verification, frequent nagging prompts, and untested releases. Despite these concerns, many users appreciate the app's convenience and quick access to funds, making it a favorite financial tool for some.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Revolut doesn't support Greek TPS cards. So they cannot do a proper verificarion of the person. The app still can be used but with the limited functionality. P.S. Of course I tried to solve the issue via in-app support first. They advised me to get either Greek visa, or Greek residence permit. This doesn't make sense for me as TPS allows me to live and work in Greece. I had no problem to open an account in Greek bank, to sign a work contract with local company, etc. The only issue is with R.

    Sentiment
    • Negative
    Content
    • Account Verification
    Feb 02, 2024

  • How many times I clicked that I wont add google pay? If you actually cared about user experience you would have added dont show this again checkbox but you chosen to nag.

    Sentiment
    • Negative
    Content
    • User Experience
    Feb 02, 2024

  • I don't have a driver's license but my or a passport but I can send a picture of my bus pass and my birthlines and the paper when i signed foR my house if its any good

    Sentiment
    • Positive
    Content
    • Account Verification
    Feb 02, 2024

  • Favorite financial app!

    Sentiment
    • Positive
    Content
    • User Experience
    Feb 02, 2024

  • How to trust a company that: Release untested banking app? Doesn't care about customer feedback? Asks all customers to be testers in their experiments? Forcing us to change nobody was asking for and only causing problems? If Revoult would really care about us they wouldn't ask as to send opinion on chat, they would read it here. Looking for alternative

    Sentiment
    • Negative
    Content
    • User Experience
    Feb 02, 2024

  • Love the app makes sending money to friends easy 😊😊

    Sentiment
    • Positive
    Content
    • Money Management
    Feb 02, 2024
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Sentiment Analysis (of 30 reviews)
54 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Revolut: Spend, Save, Trade based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Support Managers, Financial Analysts, User Experience Designers, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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