Revolut Customer Reviews Analysis
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Revolut Customer Reviews Analysis

Revolut Customer Feedback Insight Report

Revolut receives a mix of positive and negative feedback from customers. Positive aspects highlighted include speed, efficiency, fast transfers, helpful support, and good service. However, negative reviews mention issues with credit approvals, customer service delays, high fees, and account closures without clear explanations. Some customers praise security features, while others complain about difficulties in resolving fraud-related cases.

Source: Trustpilot Reviews of Revolut 

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Customer Feedback Analysis of Revolut 

Explore our in-depth analysis of Revolut customer feedback covering positives, negatives, and key service aspects.

Custom Date - Dec 26, 2024
Featured Content
  • Ease of use and better conversion rates…

    Ease of use and better conversion rates for overseas use.Will recommend to friends.

    Sentiment
    • Positive
    Content
    • Currency Handling Fees
    Mar 06, 2024
  • Estou muito satisfeita com Revolut

    Estou muito satisfeita com Revolut, tudo muito råpido e eficiente, esse é meu Banco...Parabéns a equipe.

    Sentiment
    • Positive
    Content
    • Customer Support
    Mar 06, 2024
  • The Revolut app is very easy to use

    The Revolut app is very easy to use, also is very reliable never crashed during using it.

    Sentiment
    • Positive
    Content
    • Usability and App
    Mar 06, 2024
  • Fastest and safest bank

    Most reliable bank I’ve used. Really fast transfers. Really helpful support. Safe online payments. Recommend it to everyone

    Sentiment
    • Positive
    Content
    • Customer Support
    Mar 06, 2024
  • I had great support

    I got scam med by another person and so far iv'e got great support to help me (maybe) get my money back again.

    Sentiment
    • Positive
    Content
    • Security and Fraud
    Mar 06, 2024
  • Easy to use

    Easy to use, and convenience to transfer money to different currency

    Sentiment
    • Positive
    Content
    • Usability and App
    Mar 06, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
22 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Revolut  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Product Managers in Fintech, Market Researchers, Banking Sector Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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