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Reviewing Etsy: An Online Marketplace for Unique Items

Reviewing Etsy: An Online Marketplace for Unique Items

30 reviews between May 22, 2023 and May 24, 2023.

Etsy is an online marketplace for handmade, vintage, and unique items where buyers can find almost anything they need. While many reviewers appreciate the variety of items available and the opportunity to support independent creators, some criticize the high prices and long shipping times. Others express frustration with the search engine and the lack of control over scammers. Despite some complaints, the majority of reviewers feel positive about the app and its features.

‎Etsy: Custom & Creative Goods
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30 reviews between May 22, 2023 and May 24, 2023.

May 22, 2023 - May 24, 2023

Popular Phrases

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Featured Content

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  • Etsy is the place to go!

    I love Etsy! If you’re looking for something, almost guaranteed you’re going to find it here. Gifts, home decor, wearables .. and everything I’ve ever bought has been perfect! Perfect for what I needed / wanted.

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 24, 2023
  • Search Engine & Junk Sellers

    A lit of sellers complaining they are forced to offer free shipping and pay higher fees.

    Search engine is so basic and I’m really disappointed they haven’t made it more sophisticated like ebay. They have too much product, much of it mass produced junk that shouldn’t be on their and no way to wade through thousands of results.

    I’ve also left reviews with photos using my cell and they seem to vanish.

    Sounds more about profit than its original intent. I use it cause there’s no good alternative

    Sentiment
    • None
    Content
    • Features and Usability
    May 23, 2023
  • No buyer protection from Etsy?

    Etsy let me get scammed by 3 different sellers in a row. I placed all the orders through the app and paid using PayPal on the app. Nothing said there could be a problem from doing this and other platforms have no problem either.

    When none of the orders arrived I contacted Etsy and they stated their policy clearly states I had to contact PayPal and open a case there. Etsy has no control over payments or the money taken from you. They throw their hands in the air and blame someone else. I like looking on the platform and would really like it if they could control the scams but they choose not to.

    It is difficult to contact customer support. They are not very professional or polite before dropping you. I’m really pretty surprised and let down overall. This is supposed to be where artists come to sell their stuff but if Etsy doesn’t protect buyers at all how can I buy anything safely.

    Etsy took me down a dark alley with scammers and left me there alone to get robbed and fend for myself. Pretty disappointed!

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 23, 2023
  • Love this product

    Was so happy to find this unique product for my daughter for her birthday.

    Sentiment
    • Positive
    Content
    • Others
    May 23, 2023
  • Love at First Sight

    I saw a friend wearing the origami earrings and they caught my eye so I sought to buy a pair myself. I thought about how incredible it was that those tiny pieces of paper were folded by hand.

    Sentiment
    • Positive
    Content
    • Others
    May 22, 2023
  • Service

    This company does everything right in order to pay and ship. 4 installments is a great way to pay. I have used them before and they did GREAT!

    Sentiment
    • Positive
    Content
    • Pricing
    May 22, 2023
  • Beach bum shirts

    This seller was so wonderful & helpful! Will shop there again!
    Michelle King

    Sentiment
    • Positive
    Content
    • Others
    May 22, 2023
  • Amazing Service

    Love the variety of cultures, and beautiful craftsmanship. The service from most venders. Will continue shopping here. 🥰

    Sentiment
    • Positive
    Content
    • Others
    May 22, 2023
  • Owl made from amethyst

    Loved the product but disappointed there wasn’t a place to send message to who I’m sending it to. Being able to wish a happy birthday and let them know who it is from.

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 22, 2023
  • Won’t allow you to remove review notifications

    I don’t like that it tries to nag you into leaving a review by not allowing the badge notification to clear

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 22, 2023
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Sentiment Analysis

77 Net Promoter
Score

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  • This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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