Etsy App Reviews: Strengths and Challenges Highlighted by Users
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Dive Into Etsy App Reviews: A Must-Read Analysis

Etsy App Reviews: Strengths and Challenges Highlighted by Users

The reviews for the Etsy app reflect a blend of strong support for its unique offerings and notable frustrations with recent changes. Many users appreciate the platform's ability to connect them with talented small businesses, enhancing their shopping experience for crafts and custom items. However, some reviews express dissatisfaction with the app's updated functionality, including issues with searching favorites and misleading shipping options. Users highlight the diversity of products, praising the quality and uniqueness of items available. Nonetheless, concerns about rising prices and the influx of mass-produced goods also surfaced, pointing to a desire for Etsy to prioritize genuine artisanal products. Overall, while Etsy has a loyal customer base, improvements to user experience and clarity in shipping policies are recommended.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Window sticker

    Fast and easy to use 5 star

    Sentiment
    • Positive
    Content
    • App Functionality
    Sep 16, 2024
  • Cutting Boards by Suzanne

    She does a beautiful job. Would recommend her for her excellent work. All were gifts. They all loved the board. Thanks

    Sentiment
    • Positive
    Content
    • Quality of Products
    Sep 16, 2024
  • Misleading

    Both items said free shipping and when I went to pay there was no free shipping option. Misleading and ridiculous.

    Sentiment
    • Negative
    Content
    • Shipping Issues
    Sep 15, 2024
  • Super seller!!!

    Great seller. Easy to work with. Got my custom order done in no time at all. Will definitely shop here again!

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 15, 2024
  • Hand made Mummies

    These Mummies are the absolute cutest and so very well made. I Love them so much & bought my sister a pair as well.

    Sentiment
    • Positive
    Content
    • Quality of Products
    Sep 15, 2024
  • Great seller

    He was the best in communications. Answered all my questions and was patient with me. Will be buying from him again
    Thank you sooooo very much. Jan

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 15, 2024
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Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Etsy: Shop & Gift with Style based on online reviews collected from App Store. The analysis helps E-commerce Managers, Digital Marketers, Product Managers, UX/UI Designers, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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