Budget car rental service receives overwhelmingly negative reviews, with customers reporting unexpected charges, poor customer service, aggressive upselling of insurance, and difficulties in reclaiming deposits. Issues include unregistered damages, closed offices during reservation pick-up, and disputes over additional fees. Customers warn against hidden charges, lack of transparency, and unethical practices. Overall, the consensus highlights a pattern of deceptive practices and subpar service from Budget car rental.
Source: Google Business Reviews of BudgetStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Uncover the truth behind Budget Car Rental's service with our detailed analysis of customer feedback and reported practices.
No lo recomiendo. Alquilan coche y luego cierran y no esperan, se quedan con el dinero. Tanto Avis como budjet. Fatal, cero.
Customer service was horrible and they waited until I got all the way home from my trip to sneak in extra charges like others have said.
Longest queue Iâve ever faced, renting a car at a rental company in my life
I arrive at the budjet counter with my reservation (reserved and PAID online) reserved Toyota car. A lady at the notice counter takes me in change, gives me a Fiat with another bill to payEven though I have already paid.
No alquilen nunca con esta empresa, se inventan rayones y te obligan a pagar .
Les conditions de réservation et frais associés n'ont pas été bien expliqués. Puis un prélÚvement abusif sans mon consetement à été réalisé sur mon compte bancaire malgré avoir refusé de signer le contrat de fin de location.
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