Numerous negative reviews shed light on PupSocks poor customer service, late deliveries and low-quality products
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Numerous negative reviews shed light on PupSocks poor customer service, late deliveries and low-quality products

PupSocks, a company that prints photos of people's pets on socks, has received numerous negative reviews regarding poor customer service, late deliveries, incorrect orders, and low-quality products. Some customers have reported never receiving their orders, while others did not receive what they ordered. Complaints included unresponsive customer service, cheap products, bogus tracking numbers, and long wait times. Customers have also accused PupSocks of being a scam and warn others not to buy from them.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Terrible EVERYTHING

    Terrible EVERYTHINGProducts are cheapArtwork is junkShipping takes FOREVER“Customer service” is a joke. DON’T BUY FROM THIS COMPANY.

    Sentiment
    • Negative
    Content
    • Product Quality Issues
    Dec 30, 2022
  • Do not order from this company

    Do not order from this company! They send you a shipping number that does not work. They will not respond to you either. Do NOT waste your money!!

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Dec 13, 2022
  • I had no problems in ordering and…

    I had no problems in ordering and receiving the socks and the people I bought them for loved them!

    Sentiment
    • Positive
    Content
    • None
    Sep 05, 2022
  • Absolutely Adorable

    I got a pay of socks and a matching mask for my daughter, and she completely loved them. Her dogs mean the world to her and she to show them off!

    Sentiment
    • Positive
    Content
    • None
    Aug 03, 2022
  • Beautiful Socks!

    The socks came out great! Excellent quality all around

    Sentiment
    • Positive
    Content
    • None
    Aug 02, 2022
  • The socks were very easy to order and…

    The socks were very easy to order and the socks were received in very short order. Great idea and my wife loves the socks!

    Sentiment
    • Positive
    Content
    • None
    Aug 01, 2022
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Sentiment Analysis (of 30 reviews)
-50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for GoPupSocks  based on online reviews collected from Trustpilot. The analysis helps Retail Analysts, Consumer Rights Advocates, E-commerce Managers, Market Research Analysts, Customer Experience Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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