Du Telecom: The Worst Network and Telecom Company in the UAE
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    • Telecommunications Analysts
    • Customer Experience Managers
    • Competition Strategy Consultants
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Du Telecom: The Worst Network and Telecom Company in the UAE

Reveal Du Telecom's Service Secrets: Exclusive Report

Du Telecom is rated as the worst network and telecom company with poor customer service. Customers complain about disconnection, slow internet speed, and unhelpful support. Many have had difficulties cancelling contracts and dealing with billing issues. The company is accused of overcharging, providing unreliable services, and lacking professionalism. Du's app and customer care are also criticized. Customers warn others to avoid Du and consider switching to Etisalat for better service.

Source: Trustpilot Reviews of du 

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Customer Feedback Analysis of du 

Uncover the truth about Du Telecom's service quality with our detailed customer feedback analysis report.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Worst company in the history of mankind

    Worst company in the history of mankind

    Sentiment
    • Negative
    Content
    • Service Reliability
    Sep 26, 2023
  • If only I could give zero I would

    If only I could give zero I would. Anyone who has the misfortune of using Du knows why. Horrendous

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 22, 2023
  • Worst network

    Worst network. It does not get connected and you cant reach the customer care representative. DO not get any product from this network.

    Sentiment
    • Negative
    Content
    • Network Coverage
    Sep 22, 2023
  • The worst customer service you’ll ever…

    The worst customer service you’ll ever come across! Shocking 😡😡😡

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 21, 2023
  • Unorganised

    Unorganised, employees are slacking.Numbers are mixed up. Have to wait few hours to activate a SIM card

    Sentiment
    • Negative
    Content
    • Service Reliability
    Sep 19, 2023
  • Just avoid this company

    Just avoid this companyCustomer service is incompetent My Billing issues not resolved and they literally told me slam your head in the wall

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 10, 2023
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Sentiment Analysis (limited preview)
-100 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for du  based on online reviews collected from Trustpilot. The analysis helps Telecommunications Analysts, Customer Experience Managers, Competition Strategy Consultants, Marketing Professionals, Regulatory Affairs Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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