Du Telecom: The Worst Network and Telecom Company in the UAE
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Du Telecom: The Worst Network and Telecom Company in the UAE

Du Telecom is rated as the worst network and telecom company with poor customer service. Customers complain about disconnection, slow internet speed, and unhelpful support. Many have had difficulties cancelling contracts and dealing with billing issues. The company is accused of overcharging, providing unreliable services, and lacking professionalism. Du's app and customer care are also criticized. Customers warn others to avoid Du and consider switching to Etisalat for better service.

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  • Customer Experience Managers
  • Competition Strategy Consultants
  • Marketing Professionals
  • Regulatory Affairs Specialists

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Custom Date - Jul 26, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Worst company in the history of mankind

    Worst company in the history of mankind

    Sentiment
    • Negative
    Content
    • Service Reliability
    Sep 26, 2023
  • If only I could give zero I would

    If only I could give zero I would. Anyone who has the misfortune of using Du knows why. Horrendous

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 22, 2023
  • Worst network

    Worst network. It does not get connected and you cant reach the customer care representative. DO not get any product from this network.

    Sentiment
    • Negative
    Content
    • Network Coverage
    Sep 22, 2023
  • The worst customer service you’ll ever…

    The worst customer service you’ll ever come across! Shocking 😡😡😡

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 21, 2023
  • Unorganised

    Unorganised, employees are slacking.Numbers are mixed up. Have to wait few hours to activate a SIM card

    Sentiment
    • Negative
    Content
    • Service Reliability
    Sep 19, 2023
  • Just avoid this company

    Just avoid this companyCustomer service is incompetent My Billing issues not resolved and they literally told me slam your head in the wall

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 10, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for du  based on online reviews collected from Trustpilot. The analysis helps Telecommunications Analysts, Customer Experience Managers, Competition Strategy Consultants, Marketing Professionals, Regulatory Affairs Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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