Residence Inn Ghent: In-Depth Customer Feedback Analysis
Akkerhage 2A, Ghent 9000 Belgium
Residence Inn Ghent offers spacious and modernrooms with well-equipped kitchenettes. The hotel provides excellent service and a complimentary buffet breakfast. It is conveniently located near the highway and has easy access to the city center. The staff is friendly and accommodating, making guests feel welcome. The hotel is pet-friendly and offers amenities such as a fitness center. Overall, it is a fantastic choice for both short and long stays in Ghent.
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Rooms are comfortable and fresh. Location is by the a highway and a cluster of other hotels. The biggest issue is the construction going on right next door. After 20 hours our car was coated with construction dust. Had to go immediately to a car wash before driving on. I would not stay here again.
Sentiment
None
Content
Location and Surroundings
Oct 01, 2023
Super super stay
The hotel sad modern and chic so we did like it a lot. The staff is very helpful and take time explaining all the information. Great mention to Judi (?) at the reception for helping with the planning of the city trips around Belgium. We will be back!!!
Sentiment
Positive
Content
Staff and Service
Aug 01, 2023
Excellent Hotel and staff - Fabulous.
Amazing hotel and accommodation. The rooms are incredibly large with a small suite and kitchenette included. Clean, contemporary and comfortable. Breakfast was good and the staff were excellent. Definitely recommend this to travellers from across the globe.
Sentiment
Positive
Content
Overall Experience
Feb 01, 2022
We will be back
We stayed at the Residence Inn Ghent for valentine's weekend. The staff went above and beyond to make this weekend special, the breakfast was fantastic, and the rooms were modern and sleek. We had a nice welcome gift in the room for the occasion, we will definitely return!
Sentiment
Positive
Content
Staff and Service
Feb 01, 2021
Fantastic stay
Absolutely fantastic stay! The staff was very friendly and welcoming, breakfast was great and the rooms are very clean and modern. We stayed for Valentine's day and the staff made it fantastic. The location is very easy to reach yet still close to the city center. I would absolutely recommend this hotel
Sentiment
Positive
Content
Staff and Service
Feb 01, 2021
Amazing hotel for business travel
Fair price, nice rooms and completely new. The fitness is also good, small but fine. The rooms are very spacious and have a kitchen. There is an Aldi just 300 m meters away, so you can buy food and cook. Other there is not much around.
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This page displays purchase options and a preview of the customer feedback analysis report for Residence Inn Ghent based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Hospitality Consultants, Customer Experience Specialists, Marketing Professionals, Travel Industry Analysts to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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