Rentomojo - Furniture on Rent: Mixed Customer Feedback on Service and Product Quality
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Rentomojo Feedback Report: Insights into Service & Quality

Rentomojo - Furniture on Rent: Mixed Customer Feedback on Service and Product Quality

The online reviews for Rentomojo - Furniture on Rent highlight various issues such as poor quality products, delayed delivery and installation, unresponsive customer support, deceptive practices, and logistical challenges. Customers express frustration with hidden charges, damaged items, and lack of real-time assistance. While some praise timely delivery and strong products, the overall sentiment leans towards dissatisfaction due to subpar service and product quality.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Awful installation process and customer support

    RO was delivered on time however for installation I had to run pillar to post. Took almost 7 days to get the installation done.

    Sentiment
    • Negative
    Content
    • Delivery and Installation Experience
    Aug 24, 2024
  • Order review

    The quality of the bed and mattress was good and strong and even the service of delivery and fitting was on time as promised

    Sentiment
    • Positive
    Content
    • Product Quality and Reliability
    Aug 07, 2024
  • Worst product

    Worst product ever quality of product not satisfactory,
    Don’t buy before seeing live.
    Overpriced,
    Uninstalling guys forcefully tried to give 5 star ranking.

    Sentiment
    • Negative
    Content
    • Product Quality and Reliability
    Aug 04, 2024
  • Good service

    Very good service. Veeru Gautam is very helpful

    Sentiment
    • Positive
    Content
    • Overall Service Experience
    Aug 03, 2024
  • Good Service

    Deepak & Aamir are very grateful in putting the furniture. Thanks a lot.

    Sentiment
    • Positive
    Content
    • Delivery and Installation Experience
    Aug 02, 2024
  • AWFUL/Disgusting Services

    The logistics team will supply you products as if its a favour and you wont be charged for it

    They intentionally trouble consumers and also charge for it somehow.
    Not recommended

    Sentiment
    • Negative
    Content
    • Logistics and Operations
    Jul 28, 2024
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Sentiment Analysis (of 30 reviews)
-17 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Rentomojo - Furniture on Rent based on online reviews collected from App Store. The analysis helps Market Researchers, Product Managers, Customer Service Executives, Business Strategists, Retail Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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