Redbox receives mixed reviews for its streaming service, with many users experiencing buffering issues, limited movie options, and excessive commercials. Customer service is also a major concern, with difficulties reaching a live representative and receiving refunds. Some customers have reported unauthorized charges and phishing attempts. However, the kiosk rental service is generally praised for its convenience and clear transaction records.
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Quality of film selections are very limited. Very few foreign films available.
Sentiment
None
Content
Movie Selection
Apr 01, 2023
The food was not good and the meat also…
The food was not good and the meat also I think the meet was older one not good waste of money I don't come again
Sentiment
Negative
Content
Movie Selection
May 09, 2022
Terrible streaming on a gigabyte…
Terrible streaming on a gigabyte connection. This is my second movie to do this and now the last.
Sentiment
Negative
Content
Streaming Quality
Feb 20, 2022
Too many commercials and they don't…
Too many commercials and they don't even coincide with my area. Frustrating to attempt to watch a movie and see ads every few minutes.
Sentiment
Negative
Content
Commercials
Dec 29, 2021
Terrible streaming experiences
One Star too generous..
Sentiment
Negative
Content
Redbox Machines
Dec 24, 2021
Streaming on Redbox sucks!
Rented a movie, looks like crap. Every other streaming looks perfect, Netflix, Hulu, Amazon Prime Video. How do I get a refund from Redbox? Never use them again.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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