Customers Express Dissatisfaction with Rabobank's Services
Unveil Rabobank Customer Feedback Insights
Rabobank receives negative reviews for its online banking issues, poor customer service, high transaction fees, lack of communication, and blocking of accounts. Customers also criticize the bank's involvement in deforestation and its lack of support for customers in need. The bank is accused of being unhelpful, unresponsive, and having rude staff. There are complaints about difficulties in accessing accounts, transferring money, and resolving issues. Overall, customers express dissatisfaction with Rabobank's services and suggest considering other banks.
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ik zou graag naar een andere bank willen, maar teveel soesah
Zorg dat de bank ook buiten werktijden goed bereikbaar is. Tenminste met een chat. En niet met zo'n chatbot uit het jaar 0 die de vragen niet begrijpt. Geeft weinig vertrouwen in de bank.
Sentiment
Negative
Content
Lack of Personal Contact
Aug 09, 2023
Hét is een klotenbank iedere keer verhuizen
Hét is een bank iedere keer verhuizen kom je op het adres dán wéér ergens anders
Sentiment
Negative
Content
Account Access Problems
Aug 08, 2023
Ze zitten regelmatig in je financiële…
Ze zitten regelmatig in je financiële zaken te pluizen, in strijd met de wet. Ze gedragen zich als ambtenaren, lui, zelfingenomen, klantonvriendelijk etc. Je bent niet meer dan een nummerWat een arrogante!
Sentiment
Negative
Content
Unhelpful Staff
Jul 28, 2023
Een hopeloze gang van zaken bij de…
Een hopeloze gang van zaken bij de Rabobank. Zeker als ondernemer zou ik deze partij vermijden. De communicatie is waardeloos, geen transparantie en bureaucratie tot de max.
Sentiment
Negative
Content
Poor Communication
Jul 06, 2023
SLECHTSTE BANK KIES ANDERE BANK ZOLANG…
SLECHTSTE BANK KIES ANDERE BANK ZOLANG HET GEEN Rabobank IS.
Sentiment
Negative
Content
Unhelpful Staff
Jul 05, 2023
De slechtste bank ooit Rabobank beantwoord wel je klacht…
De Rabobank beantwoord wel je klacht (als je geluk hebt) daar hebben ze dan wel weer tijd voor ipv dat ze zich bezig gaan houden met het werkelijke probleem.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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