Rabobank App Reviews: User Frustrations and Improvement Requests
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Rabobank App Review Analysis: Unlock User Insights

Rabobank App Reviews: User Frustrations and Improvement Requests

The app reviews for Rabobank highlight several recurring issues such as difficulties with Face ID login, inconveniences in processes like logging out and making overpayments, and the absence of desired features like a dark mode. Users express frustration with the app's performance, bugs affecting its functionality, and changes in the user interface that have made certain actions more cumbersome. Despite some positive feedback on customer service, the overall sentiment leans towards dissatisfaction and a desire for improvements in usability and reliability.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Ik loop elke keer vast in deze app

    Ik loop elke keer vast in deze app

    Sentiment
    • Negative
    Content
    • Bug Reports
    Mar 28, 2024
  • Postcode

    Je kan geen postcode invullen.đŸ˜«

    Sentiment
    • Negative
    Content
    • User Experience
    Mar 27, 2024
  • Uitloggen particulier gebruik

    De nieuwe plek om uit te loggen is een grote misser! Bij zakelijk gebruik zit de uitlogknop wel op de plek waar ie hoort.

    Sentiment
    • None
    Content
    • App Navigation
    Mar 23, 2024
  • Startdatum inzicht

    Ik kan het potloodje niet vinden.
    Misschien iets om bij instellingen te voegen?
    — volgens de handleiding!—
    Ja dat kan. Je kunt zelf instellen op welke dag je wil dat een nieuwe periode voor jou begint, bijvoorbeeld op de dag dat je inkomen ontvangt. Stel het zelf in door op het potloodje te klikken naast de maand en een startdag te kiezen die beter bij jouw financiën past. Standaard staat deze ingesteld op de eerste van de maand. De ingestelde dag wordt gebruikt om financiële inzichten voor de door jouw ingestelde periode te tonen. Ook wordt het gebruikt om een indicatie te geven hoeveel dagen er nog te gaan zijn tot een nieuwe periode begint.

    Sentiment
    • Positive
    Content
    • User Experience
    Mar 22, 2024
  • Klacht

    Annulering spaarrekening zonder bericht wordt computerstoring genoemd
    Tevens wordt gezegd dat beloofde betaalpas is toegezonden
    Later blijkt deze ook geannuleerd te zijn
    Ben geschoffeerd

    Sentiment
    • Negative
    Content
    • Customer Service
    Mar 22, 2024
  • Face ID werkt niet meer

    Inloggen op de app met Face ID werkt niet meer. Bij de instellingen staat hij wel ingeschakeld.

    Update van de review. Alles fris geĂŻnstalleerd en het werkt weer als vanouds. Dit nav de tips die ik kreeg van de ontwikkelaar.
    Bedankt voor jullie snelle reactie

    Sentiment
    • Positive
    Content
    • Bug Reports
    Mar 21, 2024
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Sentiment Analysis (of 30 reviews)
-10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Rabobank based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Mobile App Developers, Customer Service Managers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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