Qualtry Reviews: Quality Products Mixed with Customer Service Concerns
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Qualtry Feedback Analysis: Uncover Customer Insights

Qualtry Reviews: Quality Products Mixed with Customer Service Concerns

Qualtry receives mixed reviews, with some customers praising the quality and customization options of their products, while others express frustration with late deliveries, missing items, and poor customer service. Common themes include fast shipping, personalized gifts, and issues with communication and order processing.

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  • Customer Service Trainers
  • Product Development Specialists
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  • E-commerce Strategists

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • It took me tons of emails and…

    It took me tons of emails and frustration just to get the code to give to the merchant for a dog collar. Finally received the items 5-6 weeks after buying it. Was constantly told the merchant had to fix the code issue.

    Sentiment
    • None
    Content
    • Order Issues
    Feb 09, 2024
  • The laser printed carving boards are amazing!

    I ordered 48 of these; all of my friends agreed that the laser printed carving boards are amazing!

    Sentiment
    • Positive
    Content
    • Product Quality
    Jan 23, 2024
  • Mix up with order.

    Mix up with order, but it was handled very quickly. Like the luggage tags.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Jan 09, 2024
  • Amazing product that last

    Amazing product that last! And fast delivery!

    Sentiment
    • Positive
    Content
    • Product Quality
    Oct 02, 2023
  • Shipping was super fast

    Shipping was super fast, and my daughters’ teachers will love these adorable totes! Thank you!

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Sep 08, 2023
  • Quality product and able to customize…

    Quality product and able to customize mulitiple items with no problems.

    Sentiment
    • Positive
    Content
    • Product Quality
    Aug 02, 2023
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Sentiment Analysis (of 30 reviews)
32 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Qualtry  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Trainers, Product Development Specialists, Marketing Analysts, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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