Proximus Customer Feedback Analysis
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    • Marketing Managers
    • Customer Service Executives
    • Product Development Specialists
    • Telecommunications Analysts
    • Business Strategists
Proximus Customer Feedback Analysis

Proximus Feedback Report: Insights for Strategic Decisions

Proximus customers express dissatisfaction with service quality, billing issues, poor customer support, and installation problems. Complaints include slow internet speeds, rude staff, hidden costs, and unhelpful phone support. Customers report difficulties in canceling services and encountering technical issues frequently.

Source: Trustpilot Reviews of Proximus 

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Customer Feedback Analysis of Proximus 

Uncover the truth about Proximus services with our comprehensive customer feedback analysis report. Gain insights now.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Kies niet voor proximus

    Verschrikkelijke verbinding met internet en valt constant uit.

    Sentiment
    • Negative
    Content
    • Internet Connection Quality
    Jul 23, 2024
  • Onbeschofte ontvangst

    Ik heb per telefoon info proberen te krijgen over een internet .Ik werd zeer onbeschoft ontvangen hierdoor is mijn aanvraag mislukt. Dit is niet te doen daar nog niet 0 ster waard

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jul 23, 2024
  • Tv/internet abonnement

    Internetverbinding krijgt heel regelmatig storingen (WiFi valt vaak gewoon uit) Op die manier vind ik de prijs van €83,98 per maand echt te duur voor hetgeen wat je krijgt.

    Sentiment
    • Negative
    Content
    • Internet Connection Quality
    Jul 13, 2024
  • Gepushete Fiber installatie

    Gepushete Fiber installatie. Schade aan muur. Proximus behandelt de klacht niet (we zijn weken verder).

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jul 08, 2024
  • Ce sont des voleurs

    Ce sont des voleurs , escrocs et menteurs ! Cette sociĂ©tĂ© devrait ĂȘtre dĂ©mantelĂ© et poursuivie en justice !

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jul 08, 2024
  • Proximus al 2 maanden op rij…

    Proximus al 2 maanden op rij telefonisch gecontacteerd om mijn abonnement op sport op te zeggen. Ze blijven weigeren dit te doen. Ondertussen betaal ik verder. Pure oplichterij!

    Sentiment
    • Negative
    Content
    • Billing and Pricing
    Jul 06, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-98 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Proximus  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Service Executives, Product Development Specialists, Telecommunications Analysts, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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